TrainingTechnicianII

The Department of Mental Health (DMH) is seeking a Training Technician II.  As a member of the Learning and Development Team,  the Training Technician will be addressing the training needs of  DMH staff throughout assigned areas (Western Mass Area & Central Office [Statewide]). Duties will include coordinating and delivering training programs including both New Employee Orientation curricula and curricula designed to meet the ongoing professional development needs of  DMH.  The Technician will provide on-the-job training to staff and also maintain training records using a Learning Management System (LMS). This position requires a work schedule that meets the training needs of off shift (2 nd and 3 rd shift) and weekend staff as needed.   Please note:  Travel to other DMH offices and facilities is required for this position. Candidate will need access to reliable transportation.   Duties and Responsibilities (these duties are a general summary and not all inclusive): Presents training effectively on designated topics.   Delivers training content in a consistent format according to the prescribed curriculum.   Reinforces the Agency's mission, vision and values during presentations.     Fulfills all training logistical requirements to ensure the delivery of high-quality professional trainings. Some of the requirements include managing registration, room prep and clean up, creating handouts, arranging for refreshments and reviewing participant evaluations.     Uses the Learning Management System (LMS) to track staff training participation and compliance with mandatory trainings so that accurate information is available supervisors and managers in their efforts to maintain staff professional standards.      Assists staff in the use of the LMS and the Learning Calendar to register for trainings and/or monitor their professional development activities.     Assists with quality assurance activities such as collecting and reviewing training data to improve training effective