SupplyHouse.com
e-commerce
TrainingSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Training Supervisor at SupplyHouse.com. Skills: Training program management, Employee development, Operational excellence. Design training programs. Deliver training programs”
What You'll Achieve.
Maximize productivity; Promote continuous learning; Promote operational excellence; Generate higher productivity; Generate higher accuracy; Generate higher safety
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
High school diploma or GED, 2-4 years instructional design, 2-4 years corporate training, 2-4 years supervisory/leadership role, Overseeing daily operations, Delegating tasks, Ensuring productivity standards, Ensuring quality standards, Train associates, Coach associates, Develop associates, Working knowledge of WMS, Working knowledge of RF scanners, Working knowledge of SOPs, Understanding of safety practices, Promote safe work environment, Promote compliant work environment, Fundamental understanding of inventory, Fundamental understanding of supply chain, Fundamental understanding of logistics, Proficiency with Microsoft Office, Problem-solving skills, Time management skills, Attention to detail, Superior verbal communication, Superior written communication, Ability to work independently, Ability to multitask, Follow process, Follow standard procedures
Nice to Have
Experience collaborating cross-functionally, Experience implementing process improvements, Experience implementing operational initiatives, Familiarity with performance management, Conducting feedback sessions, Supporting employee development, Experience with LMS, Experience with e-learning tools
What You'll Do.
Design training programs
Deliver training programs
Manage training programs
Participate in new hire orientation
Reinforce workplace safety standards
Maximize productivity
Promote continuous learning
Promote operational excellence
Implement onboarding programs
Implement upskilling programs
Implement compliance training
Deliver training for new hires
Deliver re-training for existing team members
Ensure SOPs are followed
Ensure SOPs are observed
Reinforce workplace safety methods
Introduce company processes
Introduce performance expectations
Manage instructor-led training
Facilitate new hire roundtables
Facilitate train-the-trainer sessions
Facilitate creation of interactive content
Facilitate creation of assessments
Conduct training needs assessments
Identify skill gaps across departments
Lead collaborative meetings
Determine training needs
Develop administration process
Contribute recommendations for continuous learning
Contribute recommendations for development
Identify enhancements to training curriculum
Generate higher productivity
Generate higher accuracy
Generate higher safety
Crosstrain in fulfillment center departments
Perform distribution-related functions
Ensure well-rounded program design
Develop training documentation
Maintain training documentation
Track training compliance
Track implementation of best practices
Ensure training materials are accurate
Ensure SOPs are accurate
Ensure online resources are accurate
Monitor employee progress
Track employee progress
Measure effectiveness of training modules
Lead informational meetings
Prepare team members on new processes
Educate team members on new processes
Address personnel incidents
Address performance-related incidents
Coordinate with other departments
Align on communication
Align on best practices
Attend site Leadership meetings
Participate in site Leadership meetings
Maintain professional standards
How You'll Work.
Team & Collaboration
Collaborative meetings with leadership; Coordinate with other departments; Cross-functional collaboration
Communication Scope
Verbal communication; Written communication
Full Job Description
Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a new Training Supervisor to join our growing OH Fulfillment Center network. This individual will report into our Assistant General Manager and is responsible for designing, delivering, and managing employee training programs across the fulfillment center. This role identifies skill gaps, develops engaging curricula, participates in new hire orientation and onboarding, and reinforces workplace safety standards to maximize productivity and promote a culture of continuous learning and operational excellence. Job Type: Full-Time, Exempt Location: 530,000 sq. ft. in Columbus, OH at 6085 Winchester Pike, Columbus, OH 43110 Schedule: Monday through Friday, from 9:00am to 5:30pm EST Base Salary: $65,000 – $81,000 per year Please note: Training for this position will be Monday through Friday, from 7:30am to 4:00pm EST for the first week! Responsibilities: Design, implement, and evaluate effective onboarding, upskilling, and compliance training programs aligned with organizational goals Coordinate and deliver training for new hires and re-training for existing team members to ensure SOPs are followed and observed Participate in new hire orientation, reinforcing workplace safety methods and introducing company processes, and performance expectations Manage all instructor-led training and facilitate new hire roundtables and train-the-trainer sessions Develop and distribute surveys, interviews, and quest
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