TrainingProgramCoordinator

## Accountabilities Execute and manage in-platform digital adoption initiatives, including user guides, announcements, and targeted messaging using digital adoption tools. Support the implementation of product and learning program updates by coordinating with product management and ensuring timely communication to users. Monitor user engagement and learning platform performance, building and maintaining dashboards to track KPIs and adoption metrics. Design, coordinate, and analyze A/B testing experiments to evaluate messaging, workflows, and engagement strategies. Act as the operational coordinator for training programs, ensuring deadlines are met and all stakeholders remain aligned and informed. Serve as a key liaison between product, marketing, and technical teams, supporting clear communication and structured reporting. Produce regular status updates and reports on program execution, user engagement, and experiment outcomes. Ensure accurate data tagging and tracking within the platform to support analytics and user behavior insights. Requirements: Experience in program coordination, digital operations, product support, learning platforms, or similar analytical roles. Strong proficiency in data analysis and Excel, with the ability to interpret user behavior and engagement trends. Experience with digital adoption platforms such as Pendo, WalkMe, or Gainsight PX is highly desirable. Familiarity with A/B testing methodologies and experimental design principles. Strong organizational skills with the ability to manage multiple workflows, deadlines, and stakeholders in a remote environment. Excellent communication skills, with the ability to translate technical and product updates into clear user-facing messaging. Proactive, self-driven mindset with the ability to work independently and prioritize effectively. Analytical and detail-oriented approach, with strong problem-solving capabilities. Interest or familiarity with enterprise learning platforms or digital training