Sika AG
specialty chemicals
TrainingOperationsCoordinator
“Training Operations Coordinator at Sika AG. Skills: end-to-end coordination and operational excellence of virtual and face-to-face trainings, Learning Management System (LMS) management, training data analysis and reporting. Schedule, prepare and support the technical set-up of virtual and face-to-face trainings across EMEA. Own participant communication: confirmations, reminders, pre-work, logistics details and follow-ups”
What You'll Achieve.
operational excellence of virtual and face-to-face trainings; data accuracy and completeness in LMS; clear reports and insights from training data; consistent delivery quality
Industry & Context.
Troubleshooting: Calm and pragmatic problem-solver who can resolve issues quickly and escalate when needed
What They're Looking For.
Must Have
Very good English skills, MS Office/Teams skills, particularly Excel and CoPilot, Commercial or administrative education/training, Organization & prioritization: planning ability to create structure, manage multiple deadlines, and handle peak periods, Customer focus: Professional, service-oriented communication with learners, trainers and stakeholders, Troubleshooting: Calm and pragmatic problem-solver who can resolve issues quickly and escalate when needed, Documentation: Able to create and maintain clear training guides, checklists and job aids for consistent delivery, Ownership & reliability: End-to-end delivers on commitments and follows through, Quality mindset: Ensures consistent processes and notices errors early and drives corrective actions to prevent recurrence, Reporting & insights: Ability to collect, analyze and present learning data in a structured way (e.g. , Excel and standard reporting tools) and communicate clear summaries
Nice to Have
additional early experience in HR, Learning & Development, administrative roles, or similar is a plus, additional languages are a plus, Interest in digital automation and continuous improvement, Motivation to independently manage smaller projects within Learning and HR Operations, Thrives in a fast-paced environment with changing priorities while maintaining quality and a customer-oriented approach
What You'll Do.
prepare and support the technical set-up of virtual and face-to-face trainings across EMEA
Own participant communication: confirmations
logistics details and follow-ups
Manage the Learning Management System (LMS): create and maintain sessions
enrollments and attendance ensure data accuracy and completeness
Provide first-line support and troubleshooting for learners’ questions and technical issues before
during and after trainings
Prepare training reports and dashboards
analyze data and summarize insights for stakeholders
How You'll Work.
Team & Collaboration
key contact for training participants, internal stakeholders, trainers; Consult and support HR and internal customers on training organization, processes and best practices
Communication Scope
Very good English skills; Professional, service-oriented communication with learners, trainers and stakeholders; communicate clear summaries
Process & Methodology
planning ability to create structure, manage multiple deadlines, and handle peak periods, independently manage smaller projects within Learning and HR Operations
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