Sika AG

specialty chemicals

TrainingOperationsCoordinator

Verona, Veneto, Italy FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Training Operations Coordinator at Sika AG. Skills: Training Operations Coordination, Learning Management System (LMS) Management, Participant Communication, Reporting and Data Analysis. End-to-end coordination and operational excellence of virtual and face-to-face trainings across EMEA. Key contact for training participants, internal stakeholders, trainers”

What You'll Achieve.

ensure end-to-end coordination and operational excellence of virtual and face-to-face trainings; ensure data accuracy and completeness; summarize insights for stakeholders (e.g. , participation, completion, feedback and operational KPIs); ensure consistent delivery quality

Industry & Context.

specialty chemicals
Problems you'll solve

Calm and pragmatic problem-solver who can resolve issues quickly and escalate when needed

What They're Looking For.

Must Have

Very good English skills, MS Office/Teams skills, particularly Excel and CoPilot, Commercial or administrative education/training, Organization & prioritization: planning ability to create structure, manage multiple deadlines, and handle peak periods, Customer focus: Professional, service-oriented communication with learners, trainers and stakeholders, Troubleshooting: Calm and pragmatic problem-solver who can resolve issues quickly and escalate when needed, Documentation: Able to create and maintain clear training guides, checklists and job aids for consistent delivery, Ownership & reliability: End-to-end delivers on commitments and follows through, Quality mindset: Ensures consistent processes and notices errors early and drives corrective actions to prevent recurrence, Reporting & insights: Ability to collect, analyze and present learning data in a structured way (e.g. , Excel and standard reporting tools) and communicate clear summaries

Nice to Have

additional early experience in HR, Learning & Development, administrative roles, or similar is a plus, additional languages are a plus, Interest in digital automation and continuous improvement, Motivation to independently manage smaller projects within Learning and HR Operations, Thrives in a fast-paced environment with changing priorities while maintaining quality and a customer-oriented approach

What You'll Do.

End-to-end coordination and operational excellence of virtual and face-to-face trainings across EMEA

Key contact for training participants

internal stakeholders

Manage the Learning Management System (LMS)

Turn training data into clear reports and insights

prepare and support the technical set-up of virtual and face-to-face trainings

Own participant communication

Provide first-line support and troubleshooting for learners’ questions and technical issues

Prepare training reports and dashboards

Consult and support HR and internal customers on training organization

processes and best practices

How You'll Work.

Team & Collaboration

Key contact for internal stakeholders; Consult and support HR and internal customers

Communication Scope

Very good English skills; Professional, service-oriented communication with learners, trainers and stakeholders; communicate clear summaries

Process & Methodology

Manage multiple deadlines, handle peak periods, independently manage smaller projects

Full Job Description

Sika is a specialty chemicals company with a leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing and protecting in the building sector and the motor vehicle industry. With subsidiaries in over 100 countries around the world, Sika supports customers from concept to construction and beyond. Our goals – Your path Are you passionate about creating smooth, high-quality learning experiences? In this role, you ensure the end-to-end coordination and operational excellence of virtual and face-to-face trainings across EMEA. You will be the key contact for training participants, internal stakeholders, trainers, manage the Learning Management System (LMS), and turn training data into clear reports and insights. Responsibilities * Schedule, prepare and support the technical set-up of virtual and face-to-face trainings across EMEA (incl. invitations, rooms/virtual links, materials and readiness checks). * Own participant communication: confirmations, reminders, pre-work, logistics details and follow-ups. * Manage the Learning Management System (LMS): create and maintain sessions, enrollments and attendance records; ensure data accuracy and completeness. * Provide first-line support and troubleshooting for learners’ questions and technical issues before, during and after trainings. * Prepare training reports and dashboards, analyze data and summarize insights for stakeholders (e.g., participation, completion, feedback and operational KPIs). * Consult and support HR and internal customers on training organization, processes and best practices to ensure consistent delivery quality. ## Qualifications Your expertise – Our strength * Language : Very good English skills (additional languages are a plus). * IT skills : Strong MS Office/Teams skills, particularly Excel and CoPilot. * Education and Experience: Commercial or administrative education/training; additional early experience in HR, Learning & Development, administ

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