SMX
TrainingDeveloperandDocumentationAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Training Developer and Documentation Analyst at SMX. Skills: Training development, Documentation analysis, LMS courseware. Develop and deliver training programs. Conduct Train-the-Trainer sessions”
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, Develop and deliver training programs, Experience with LMS courseware development, Instructional design skills, Handle shifting priorities, Excellent time management skills, Written and verbal communication skills
Nice to Have
Experience with Train-the-Trainer delivery, Knowledge of child welfare systems, Experience developing training for multiple user roles, Familiarity with parallel development approaches, Familiarity with phased training delivery
What You'll Do.
Develop and deliver training programs
Conduct Train-the-Trainer sessions
Conduct go-live training
Create training manuals
Create end-user guides
Create training materials
Develop LMS courseware
Deploy LMS courseware
Revise Training Course Catalog
Conduct phased training delivery
Provide virtual training support
Work cooperatively with Project Manager
Coordinate with functional teams
Coordinate with customer stakeholders
Incorporate feedback into LMS courses
Serve as subject matter expert
How You'll Work.
Team & Collaboration
Project Manager; UAT Coordinator; Functional teams; Customer stakeholders
Communication Scope
Verbal communication; Written communication
Full Job Description
SMX is currently recruiting for Training Specialists to support our State and Local Government customers on a child welfare information system implementation. SMX seeks to advance the critical missions of the United States through advanced software development, operation and maintenance of multiple 24x7 complex environments, and professional business consulting leveraging a wide variety of process methodologies and technologies. You will join a team of highly driven, supportive, and skilled professionals engaged in delivering solutions for our most critical national and local challenges. Essential Duties: • Develop and deliver comprehensive training programs for child welfare information system implementation, including Train-the-Trainer (TTT) sessions and go-live training • Create training deliverables including Training Manuals, End-User Guides and Materials using the Articulate platform • Develop and deploy LMS courseware for all training modules, including PowerPoint presentations and user guides • Revise Training Course Catalog to address customer comments through project completion • Conduct phased training delivery with accelerated TTT and parallel LMS development approach • Provide virtual training delivery support to in person training team as needed • Work cooperatively with Project Manager and UAT Coordinator in developing training objectives and ensuring alignment with project timelines • Coordinate with project functional teams and customer stakeholders on training environment access, configuration, and delivery requirements • Incorporate feedback from TTT attendees into LMS courses on a rolling basis before go-live training begins • Serve as subject matter expert for training-related technical issues and resolution Required Skills/Experience: • Bachelor's degree in instructional design, education, technical or business-related discipline, or equivalent years of experience • Practical experience in developing and delivering training programs in a State
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