Probe Group
Trainer(PioneerAURetailAccount)
“Trainer (Pioneer AU Retail Account) at Probe Group. Skills: Training, Learning & Development, Coaching, Facilitation. Conduct onboarding and refresher training sessions for employees. Facilitate engaging classroom and virtual training programs”
What You'll Achieve.
improve performance and succeed in a fast-paced environment; support business goals and employee development; support performance improvement
Industry & Context.
Amenable to work on a predominantly dayshift schedule, fully work onsite in Wilcon IT Hub, Makati City
What They're Looking For.
Must Have
At least 1 year of experience in Training, Learning & Development, Coaching, or a related role, Experience facilitating training sessions in a BPO, shared services, or similar environment, Good communication and presentation skills, Amenable to work on a predominantly dayshift schedule and fully work onsite in Wilcon IT Hub, Makati City
What You'll Do.
Conduct onboarding and refresher training sessions for employees
Facilitate engaging classroom and virtual training programs
Support upskilling initiatives and knowledge enhancement activities
Identify learning gaps and provide coaching or training recommendations
Assist in creating and updating training materials
and e-learning content
Monitor trainee progress and provide feedback to support performance improvement
Conduct post-training assessments and track training effectiveness
Ensure training documentation and materials are updated and aligned with operational requirements
How You'll Work.
Team & Collaboration
Work closely with Operations, QA, and HR teams to support business goals and employee development; Participate in calibration sessions and team meetings as needed
Communication Scope
Good communication and presentation skills
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