TraineeTechnicalSupportEngineer(JavaScript/Web)

We love technology, and we enjoy what we do. We are constantly driven by curiosity, innovation, and the desire to improve every day. We take ownership of our work, value collaboration, and foster a culture of trust and accountability. Our Enrouters embrace challenges, ask questions, learn quickly, and grow together. We pride ourselves on offering competitive compensation, excellent benefits, a great work environment, flexible schedules, and policies that promote a healthy work-life balance. We care about who you are both inside and outside the workplace, and we are committed to building a strong community of driven, responsible, respectful—and above all—happy individuals. We want you to genuinely enjoy working with us. Enroute is seeking a **Technical Support Trainee** to join our team on a **project-based engagement**. In this role, you will support day-to-day technical operations, assist in troubleshooting issues, and provide first-level support to users. You will collaborate with cross-functional teams to ensure timely resolution of incidents and contribute to maintaining system stability and user satisfaction. The ideal candidate is eager to learn, detail-oriented, and comfortable working in a fast-paced environment. You are proactive, curious about technology, and motivated to grow your technical skills while delivering high-quality support. **Requirements** * 1–2 years of experience in web development or technical support roles (Junior level). * Solid knowledge of **JavaScript, HTML, and CSS**. * Basic understanding of **Web Development principles and front-end architecture**. * Experience analyzing technical issues in **web-based environments**. * Ability to **read logs and analyze system behavior** to identify potential root causes. * Strong written and verbal communication skills for **clear documentation and issue reporting**. * **Advanced English level**. * **Experience working with AdTech platforms or digital advertising technologies (such as ad tags, tr