AtkinsRéalis
TrafficManagementSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Traffic Management Specialist at AtkinsRéalis. Skills: Traffic management, Incident response, Operations center. Manage traffic congestion. Manage planned events”
Industry & Context.
Complex problem-solvers
Work second shift, Work weekends, Work holidays
What They're Looking For.
Must Have
High school diploma or equivalent, Six months related experience in dispatch center or 911 operations, Proficient with computer skills, Good command of the English language, Aptitude for geography and maps
Nice to Have
Experience in a position involving public contact and telephone responsibilities
What You'll Do.
Manage traffic congestion
Manage planned events
Manage unplanned incidents
Provide QA/QC for information
Monitor traffic incidents
Prevent traffic impacts
Resolve traffic impacts
Interface with emergency responders
Interface with traveling public
Create identified incident in ATMS
Notify appropriate personnel
Provide additional responses
Review traffic management
Implement traffic management
Develop alternate route provisions
Implement travel time postings
Manage traffic signal timing
Notify appropriate agency
Activate county alerts
Activate Amber/Silver Alerts
Activate other messages
Monitor feedback messages
Provide customer service
Compile daily 511 feedback report
Coordinate with other DOT agencies
Serve as primary point of contact
Research planned construction
Identify planned construction
Review planned construction
Research planned maintenance
Identify planned maintenance
Review planned maintenance
Research special events
Identify special events
Review special events
Assist with data collection
Perform other assignments
How You'll Work.
Team & Collaboration
Coordinate with personnel; Contact with supervisors; Contact with coworkers; Contact with client PM; Contact with client team; Contact with external partners; Contact with first responders
Communication Scope
Oral communication; Interpersonal skills; Public contact; Telephone responsibilities
Full Job Description
### **Job Description** **Overview** We are hiring! AtkinsRéalis is seeking a **Traffic Management Specialist** to join our team in **Charlotte, NC.** This role will manage traffic congestion on roadways throughout the state and respond to planned and unplanned traffic incidents including road work, vehicle crashes, and major adverse weather. As a Traffic Management Specialist (TMS), you will use an array of technologies to monitor and detect traffic incidents, to prevent and resolve traffic impacts, and to interface with emergency responders and the traveling public. Successful TMS are complex problem-solvers and dedicated public servants. **Interested candidates must be able to work second shift (1:15PM – 9:45PM).** There will be a five-week training period. The initial 2 weeks of training will be from 9:00 AM – 5:00 PM in Raleigh, Monday through Friday, transitioning to Charlotte on the 3rd week of training. Due to the nature of our industry, candidates must be willing to work weekends and holidays as needed. **Your role** * Manages traffic congestion, planned events and unplanned incidents in a Traffic Operations Center and provides data entry and QA/QC for information in the State DOT Advanced Traffic Management System (ATMS) or Advanced Traveler Information System (ATIS). * Typically works under supervision but must be capable of directing his/her own work, implementing response plans as outlined in the Standard Operating Procedures (SOPs) and coordinating with personnel outside the facility. * Monitors congestion and incident information using various tools including ATMS and ATIS, EM radio traffic, CAD feeds and traffic reports from local media partners for incidents. * Creates identified incident in ATMS, notifies appropriate personnel, and provides additional responses as required. * Actively reviews or implements traffic management using tools such as ATMS, ATIS, DMS/CMS, Ramp Metering, 511 floodgates, and develops alternate route provisions when an incid
Applying for this Traffic Management Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about AtkinsRéalis?
Real rants from real employees. Read before you apply.