OCBC
Financial Services
TradeFinanceProcessAnalyst
“Trade Finance Process Analyst at OCBC. Skills: Process improvement, Cross-functional coordination, Vendor/stakeholder management. Perform transaction processing duties. Meet productivity and service standards”
What You'll Achieve.
Streamline processes; Boost efficiency; Drive business growth; Transform operations; Make a real impact on customers' lives; Meet SLAs - timeliness and accuracy; Reducing costs; Driving operational efficiency; Reducing operational risks
Industry & Context.
Analytical and problem-solving skills; Ability to think creatively; Evaluate and recommend solutions to problems through data analysis
What They're Looking For.
Must Have
Degree in Business Administration, Operations Management, or a related field, Proven track record of process improvement and implementation, analytical and problem-solving skills, ability to think creatively, Excellent communication and interpersonal skills, ability to influence stakeholders, Experience with process mapping tools and techniques
Nice to Have
Lean, Six Sigma
What You'll Do.
Perform transaction processing duties
Meet productivity and service standards
Deliver superior customer service
Drive operational performance
Ensure compliance of trade finance rules
Provide technical support
Evaluate and recommend solutions
Assist in development of team members
Support quality management systems
Exercise due care and diligence
How You'll Work.
Team & Collaboration
Collaborate with various teams; Work with stakeholders; Guide, coach, and support team members
Communication Scope
Excellent communication skills; Ability to communicate complex ideas simply
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