OCBC

financial services

TradeFinanceProcessAnalyst

Malaysia FULL TIME
The Brief

“Trade Finance Process Analyst at OCBC. Skills: process improvement, stakeholder management, operational performance. Perform transaction processing duties. deliver superior customer service”

What You'll Achieve.

streamlines processes; boosts efficiency; drives business growth; making a real impact on our customers' lives; meeting SLAs - timeliness and accuracy; reducing costs; driving operational efficiency; reducing operational risks

Industry & Context.

financial services
Problems you'll solve

problem-solving skills; Evaluate and recommend solutions to problems through data analysis

What They're Looking For.

Must Have

Proven track record of process improvement and implementation, analytical and problem-solving skills, ability to think creatively, Excellent communication and interpersonal skills, ability to influence stakeholders, Experience with process mapping tools and techniques

What You'll Do.

Perform transaction processing duties

deliver superior customer service

Ensure awareness and full compliance

Provide technical support

Evaluate and recommend solutions

Assist the team management

Support the roll-out of quality management systems

Ensure due care and diligence

How You'll Work.

Team & Collaboration

collaborate with various teams; work with stakeholders; guiding, coaching, and supporting other team members

Communication Scope

Excellent communication; ability to communicate complex ideas simply

Free ATS check

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