ToysSupervisor

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. We are seeking a dynamic, creative, and passionate professional to join our team and lead the charge in making our brand even more iconic. If you have a genuine love for fashion, a keen eye for trends, and a talent for crafting compelling narratives, this could be the perfect opportunity for you. **About the Role** You’ll be responsible for providing a world-class, personal customer service, demonstrating exceptional product knowledge, and building quality customer relationships to achieve business goals whilst being an ambassador for the values and Harrods brand. As a supervisor, you'll be assisting the shaping of the brand identity and driving our message to the world. **About You** You may, or may not have experience within a retail environment, we can invest in your development to fill in some of the gaps and give you the tools needed to succeed, but you are passionate about people, Harrods, and providing world class customer service, going above and beyond to create moments of delight. You’ll also: * Have strong experience in building client relationships. * Be self-motivated to learn and develop your product and industry knowledge. * Have an eye for visual standards. * Have great organisational skills to keep the shop floor running smoothly, including back and front of house standards. * Comfortable delivering on brand targets, expectations and driving sales. **About Us** Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. *