Wynn Resorts
Hospitality
TowerSuitesFrontDeskRepresentative
“Tower Suites - Front Desk Representative at Wynn Resorts. Skills: Guest service, Revenue maximization, Reservation management. Provide attentive, courteous, and efficient service. Maximize room revenue through sale of upgrades”
Industry & Context.
Ability to lift or maneuver at least fifty (50) pounds, Varied instances of standing/walking, Ability to work varying schedules, Reliable, consistent, and punctual attendance
What They're Looking For.
Must Have
21 years of age or above, Registration or license issued by the Massachusetts Gaming Commission, High school degree or equivalent
Nice to Have
Hospitality or related field education or experience, Computer skills and knowledge of Microsoft Office, Experience with and working knowledge of Opera
What You'll Do.
and efficient service
Maximize room revenue through sale of upgrades
Maintain departmental processes and standards
Support departmental goals and objectives
Enforce internal policies and laws
Deliver and maintain maximum level of service
Keep informed of new developments
Balance multiple priorities
Assign guest accommodations
Process guest accounts upon check-out
Maintain knowledge of hotel occupancy
Perform job-related duties as assigned
How You'll Work.
Team & Collaboration
Contributes to company-wide communication and best practices; Interact with internal and external guests
Communication Scope
Ability to read, analyze, and interpret documents; Ability to respond to common inquiries; Conversational English; Ability to write instructions; Ability to effectively present information
Applying for this Tower Suites - Front Desk Representative role?
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