TowerOperator

Westminster Toyota has been located in the center of the lower mainland in New Westminster for 30 years. The car dealership has a strong presence with many loyal customers. The dealership is located at 1050 Boyd street in Queensborough, New Westminster. Why join Westminster Toyota? Our staff work in a supportive, diverse, and fun environment. This positive work environment leads to a positive customer experience and is a big part of why our customers would refer us to their friends and why our staff stay with us for a long time. Come and be a part of this growing business! * Dispatch work efficiently to technicians based on skill level and shop capacity * Monitor technician productivity and workflow throughout the day * Ensure repair orders are prioritized and completed on schedule * Coordinate with Service Advisors, Parts Department and the Technician Team * Manage shop loading and balance work distribution * Candidate to be trained to become Internal Service Advisor * Assist in maintaining high levels of customer satisfaction through efficient operations * Monitor turnaround times and identify workflow bottlenecks * Support the Service Manager with daily operational needs ## Qualifications * Pleasant, organized and professional * Experience as a Tower Operator, Dispatcher, or Shop Foreman preferred * Previous dealership or automotive service experience an asset * Strong organizational and multitasking abilities * Ability to work under pressure in a high-volume environment * Excellent communication and leadership skills * Reynolds & Reynolds or dealership DMS experience is an asset * Strong understanding of automotive service operations ## Additional Information * This is a full time position. Schedule will be Monday - Friday or Tuesday - Saturday, 8 hours/day. * Competitive compensation package * Health and dental benefits * Supportive and professional team environment * Opportunities for advancement * Employee discounts and dealership perks