TowService

**Why Work For Us?** * Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position * 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period * Benefits – Medical, Dental, Vision, wellness program and more! * Paid Holidays * Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities. * Collaborative Environment – AAA will value your contribution to providing exceptional service to our members * Free AAA Classic Membership * AAA Product Discounts * Tuition Reimbursement Program . **_Summary_** Driving and operating of a specific service vehicle (tow trucks, battery service vehicles/light service vehicles), and operating towing equipment for AAA members and for commercial purposes. Performing simple diagnostics/troubleshooting on vehicles. Providing an outstanding customer service experience. **_Essential Functions_** • Driving and operating a service vehicle (i.e. flat tire changes, lock-out, fuel delivery services, etc.) • On-scene time interacting with customer/establishing rapport, building relationships, trust and problem solving • Leverages sales skills for offering products and services from AAA to member during service interaction • Utilizing on-board computer, radio communications, and mapping systems • Completion of daily paperwork (i.e. call-logs, battery invoices, cash receipts, etc.) **_Knowledge/Skills/Abilities_** • Clear and proficient verbal and written communication even under pressure • Common knowledge of vehicle components and the common reasons for vehicle failure • Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately • Ability to drive a manual/automatic shift vehicle ** _Education & Experience/Licenses & Certification/ Requirements _** • Must possess a valid d