TOMAreaManager,EMA5

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and dependable people. Amazon is seeking Transportation Area Managers to work throughout the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Key responsibilities include: • Collaborate with site leadership on quality and Customer Experience metrics, including the root cause analysis of problem areas • Streamline logistics in the operation through the implementation of standard work and team leadership • Support and commit to all safety programs and OSHA compliance to ensure a safe work environment for all associates • Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Operational Leadership: - Own all yard operations including TOM FC Operations, Hostler Duties, and Guard Shack Operations - Delegate supervision of different shifts to TOM Leads (TLs), who manage operations during off-core hours - Ensure proper training and address team needs so associates can focus on their jobs - Streamline logistics through implementation of standard work and team leadership Core Focus Areas: - Safety: Support all safety programs and OSHA compliance to ensure a safe work environment for all associates - Quality: Partner with Fulfillment Leadership on quality metrics and root cause analysis - Customer Experience: Relentlessly pursue opportunities to exceed customer expectations - Productivity: Optimize team performance and operational efficiency Strategic Initiatives - Lead change at light speed and drive innovation - Proactively identify and lead process improvement initiatives using Lean tools - Generate ideas and implement solutions to drive intelligent business decisions - Guide