TitleSpecialist

**Company** Cox Automotive - USA **Job Family Group** Vehicle Operations **Job Profile** Title Specialist I **Management Level** Individual Contributor **Flexible Work Option** No remote option; must work at a specified Cox location **Travel %** No **Work Shift** Day **Compensation** Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. **Job Description** * Process and re-assign titles for vehicles. * Examine vehicle title for accuracy and conformity to specified requirements. Verify acceptance of the title in the state for which it is filed. Confirm accurate title VIN number, odometer reading, releases of liens, and that titles contain no alteration, etc. * Determine negotiability of title document and assess for potential fraud. Report any title discrepancies. * Resolve titling issues through interaction with customers, dealers and regulatory agencies. Work with manager/supervisor to negotiate price adjustment between buyer and seller for a title problem, if necessary. * Maintain knowledge of current DMV laws and regulations as they relate to vehicle titles and interpret titling regulations in each state for which vehicles are processed. * Receive and route telephone calls in a courteous and efficient manner to the appropriate personnel or department. * Perform other duties such as processing transactions using the AS400 and providing customer service. * Run outstanding title reports, review and contact sellers regarding outstanding titles. * Run 15-day outstanding title report for consignment vehicles sold without title. Match invoices against report and contact sellers to obtain title. Notate title status in system. * Assist with title and check audits. *