First American

TitleCoordinator

$0–0k Santa Ana, California, United States FULL TIME Remote Friendly
The Brief

“Title Coordinator at First American. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management. Respond to title requests and inquiries. Support First American Title offices”

What You'll Achieve.

Enhance production efficiency; Reduce operational costs; Identify trends that could impact team performance; Identify trends that could impact production goals; Support operational excellence; Support knowledge sharing

Industry & Context.

Problems you'll solve

Analytical; Problem-solving

What They're Looking For.

Must Have

2+ years of experience or knowledge within the Real Estate industry, 2+ years of experience in a customer service role

Nice to Have

Bachelor’s Degree, Experience mentoring and training team members, Salesforce experience, Knowledge of title principles, practices, and procedures

What You'll Do.

Respond to title requests and inquiries

Support First American Title offices

Serve as a point of contact

Act as a subject matter expert

Draft and maintain procedures

Ensure established procedures are followed

Promote continuous improvement initiatives

Monitor KPI reporting

Assist with mentoring and training team members

How You'll Work.

Team & Collaboration

Work effectively in a multi-disciplined, fast-paced team environment; Collaborate with Production Supervisors and Operations Managers; Assist with mentoring and training team members

Communication Scope

Interpersonal; Verbal; Written

Process & Methodology

Coordinate multi-site project intake, Transaction management

Free ATS check

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