Company
Retail
TileDepartmentManager
“Tile Department Manager. Skills: Sales management, Customer service, Staff supervision, Retail operations. Achieve sales budgets. Provide exceptional shopping experience”
What You'll Achieve.
Achieving sales budgets; Providing an exceptional shopping experience; Ensuring store presentation standards are achieved and maintained; Guarantee safety and security of customers and employees; Demonstrated ability to increase the company’s overall market share
Industry & Context.
Analytical skills; Independent discretion and judgment
Exposed to a warehouse environment, Exposed to moving vehicles, Ability to exert 30 – 60 pounds of force occasionally, Ability to exert 20-30 pounds of force frequently, Ability to exert greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects, Use hands and fingers to handle or feel, Frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
What They're Looking For.
Must Have
Three to five years retail management experience, Proven ability direct operations, Ability to perform in a high volume, highly complex location, Demonstrated proficiency in recruiting, hiring, and training associates, Excellent communication, interpersonal and analytical skills, Ability to exercise independent discretion and judgment in managing a fast-paced environment adapting to change with a sense of urgency, Demonstrated ability to increase the company’s overall market share, Excellent customer service skills, Work well under pressure
Nice to Have
Ability to demonstrate initiative and be a self-starter
What You'll Do.
Achieve sales budgets
Provide exceptional shopping experience
and adhere to retail principles
Engage customers and provide quality shopping experience
Strategically merchandize and utilize company guidelines
Ensure store presentation standards are achieved and maintained
Guarantee safety and security of customers and employees
Assist Chief Executive Merchant in supporting customer service focus
Conduct weekly competitive shops
Communicate pricing and inventory issues
Analyze and work all business reports
Utilize computer and point of sale systems
Ensure brand and operating standards meet expectations
Interface with corporate headquarters employees
Ensure maximum scheduling coverage during peak traffic periods
Review and assess associate performance
and define workload of store associates
Monitor associate retention and career development
Address and document unsatisfactory performance
Ensure compliance to scheduling
and business planning processes
and follow company support expectations and systems
Perform additional managerial duties as necessary
Assist Chief Executive Merchant in handling store level HR or LP issues
Be available to open and/or close the store
How You'll Work.
Team & Collaboration
Assist the Chief Executive Merchant in supporting, modeling, and enhancing seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable and quick for customers and co-workers.; Communicate pricing and/or inventory issues to the senior team.; Interface with corporate headquarters employees.; Communicate improvement efforts to Chief Executive Merchant.; Assist the Chief Executive Merchant in handling store level human resources or loss prevention issues as necessary.
Communication Scope
Excellent communication skills; Interpersonal skills
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