TikTokShopOperationsManager

**Position: TikTok Shop Operations Manager** **Location:** South Africa - Remote (Working US Hours - 10am-6pm EST) **Type:** Full-Time **Salary:** Paid in South African Rands (ZAR) ### Key Responsibilities * Manage day-to-day operations of the TikTok Shop, ensuring smooth and efficient workflows * Monitor performance metrics and identify opportunities to improve sales, conversions, and customer experience * Troubleshoot operational issues and implement effective solutions independently * Coordinate product listings, inventory updates, and order management processes * Collaborate with marketing, content, and customer support teams to align on campaigns and promotions * Stay up to date with TikTok Shop trends, platform updates, and best practices * Develop and refine operational processes to improve efficiency and scalability * Take ownership of new initiatives and test innovative ideas to drive growth **Requirements** * Proven experience in eCommerce, marketplace operations, or a similar role * Strong independent problem-solving skills with the ability to think critically * Demonstrated ability to take initiative and implement new ideas * Experience managing complex workflows with minimal supervision * Comfortable working in fast-changing, ambiguous environments * Excellent organizational and time management skills * Strong communication and collaboration abilities * High attention to detail and ability to multitask effectively * **Preferred Qualifications** * Experience working specifically with TikTok Shop or similar social commerce platforms * Familiarity with eCommerce tools, analytics platforms, and order management systems * Experience in a high-growth startup or rapidly evolving business environment * **Key Traits for Success** * Adaptable and resilient in a constantly changing environment * Proactive and solutions-oriented * Efficient, resourceful, and self-directed * Strong work ethic with a bias toward action **Benefits** 1. Comfortable working U.S. hours 2