Tier3,Engineer4–NetworkSolutionsEngineer

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. **Job Summary** The Tier 3, Engineer 4 role provides senior‑level technical execution and leadership for complex enterprise network activations supporting large, high‑visibility customers. This role independently drives day‑to‑day technical decisions, partners directly with customers and internal stakeholders, and coordinates cross‑functional teams to deliver successful network implementations. Tier 3, Engineer 4 acts as a technical escalation point for the team, balances customer and business requirements, and ensures issues are resolved efficiently with a strong focus on service quality and operational excellence. They contribute to continuous improvement efforts through root cause analysis and tactical process enhancements. **Job Description** **Core Responsibilities:** * Advanced Technical Expertise: Deep hands‑on knowledge of enterprise network architectures and SDN/SDWAN solutions; capable of designing, activating, and troubleshooting complex network implementations. * Customer & Partner Communication: Communicates effectively with enterprise customers and internal teams, translating technical details into clear impacts, risks, and recommendations. * Cross‑Functional Coordination: Works across engineering, service delivery, product, and operations teams to deliver end‑to‑end activation outcomes. * Ownership & Accountability: Takes ownership of assigned activ