Warner Bros. Discovery
Entertainment and Sports
Tier2-SupportEngineer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Tier 2 - Support Engineer at Warner Bros. Discovery. Ensure delivery of engineering requirements. support their systems remotely”
What You'll Achieve.
continuously improve the broadcast platforms; delivering for our operational and production partners
Industry & Context.
troubleshooting skills; fault find from first principles
shift-based pattern, weekends, occasional nights, work on other sites, Stockley Park, Onsite Working
What They're Looking For.
Must Have
understanding of the production engineering environment, understanding of the broadcast chain, Outstanding troubleshooting skills, The ability to fault find from first principles, Stays calm, but excels in high pressure and time critical broadcast production environments, Extensive Broadcast technical background, Good understanding of IT technologies, Ability to learn and keep up with technical changes, Ability to prioritise, Excellent communications and documentation skills, team member with self-motivation and consistent customer service, An appreciation of project management, Working knowledge of health & safety best practice
Nice to Have
technical background, drive to learn, aptitude
What You'll Do.
Ensure delivery of engineering requirements
support their systems remotely
ensure the smooth running of live events
Implement ticketing through to resolution
carry out repairs and maintenance
Work on team projects
assist the Projects team
Ensure that shared technical documentation is updated
practice good communication
Assist Lead Broadcast Engineers
Respond to all stakeholders
Follow a health & safety culture
safe operating practices
How You'll Work.
Team & Collaboration
work closely with the Tier 1 teams; working with the Tier 2 and Tier 3 teams; involved in wider projects; alongside other engineering teams
Communication Scope
Excellent communications
Process & Methodology
appreciation of project management
Full Job Description
**_Welcome to Warner Bros. Discovery… the stuff dreams are made of._** **Who We Are…** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the _creators_ bringing them to your living rooms and the _dreamers_ creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Warner Bros. Discovery (WBD) has become a world leader in Entertainment and Sports (as TNT Sport in the UK & Eurosport in Europe) and continues to grow its portfolio. The Broadcast technology and IT systems for the production and delivery of this portfolio have been designed and built by our teams, to ensure the world class standard for which WBD is known. Our Teams build, implement, and maintain the broadcast systems and technology that are critical for delivering WBD’s products, while shaping the long-term technology strategy that will enable WBD’s growing pay-tv, digital terrestrial, free-to-air, sports, and online services to reach more audiences on more platforms. Across a global stage we are driving WBD forward on the leading edge of technology _**Your new role...**_ In this role you will be responsible for the support of live productions for TNT Sports and Discovery/ Eurosport. We support a number of sport productions such as football, cricket, rugby and cycling. The role is part of the Broadcast engineering team providing engineering tier 2 (old tier1) support for studios, production and post-production with a keen focus on delivering for our operational and production partners. As part of the wider engineering group, you will work closely
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