Warner Bros. Discovery
Entertainment and Sports
Tier2SupportEngineer
“Tier 2 - Support Engineer at Warner Bros. Discovery. Ensure delivery of engineering requirements. support their systems remotely”
What You'll Achieve.
continuously improve the broadcast platforms; delivering for our operational and production partners
Industry & Context.
troubleshooting skills; fault find from first principles
shift-based pattern, weekends, occasional nights, work on other sites, Stockley Park, Onsite Working
What They're Looking For.
Must Have
understanding of the production engineering environment, understanding of the broadcast chain, Outstanding troubleshooting skills, The ability to fault find from first principles, Stays calm, but excels in high pressure and time critical broadcast production environments, Extensive Broadcast technical background, Good understanding of IT technologies, Ability to learn and keep up with technical changes, Ability to prioritise, Excellent communications and documentation skills, team member with self-motivation and consistent customer service, An appreciation of project management, Working knowledge of health & safety best practice
Nice to Have
technical background, drive to learn, aptitude
What You'll Do.
Ensure delivery of engineering requirements
support their systems remotely
ensure the smooth running of live events
Implement ticketing through to resolution
carry out repairs and maintenance
Work on team projects
assist the Projects team
Ensure that shared technical documentation is updated
practice good communication
Assist Lead Broadcast Engineers
Respond to all stakeholders
Follow a health & safety culture
safe operating practices
How You'll Work.
Team & Collaboration
work closely with the Tier 1 teams; working with the Tier 2 and Tier 3 teams; involved in wider projects; alongside other engineering teams
Communication Scope
Excellent communications
Process & Methodology
appreciation of project management
Applying for this Tier 2 - Support Engineer role?
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