Mercer University

Education

TicketingOperationsCoordinator

Macon, Georgia, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Ticketing Operations Coordinator at Mercer University. Skills: Ticketing operations, Sales strategies, Customer experience. Supporting the day-to-day operations of the ticket sales in the athletics department. Assisting in the execution of ticket sales strategies”

What You'll Achieve.

Maximize revenue

Industry & Context.

Education
Problems you'll solve

Analytical and problem-solving abilities

Eligibility Requirements

Ability to work flexible hours, including evenings, weekends, and holidays, Ability to travel on University business, Be insurable by the University's carrier, Criminal History background check, Approved Driver's Check

What They're Looking For.

Must Have

Bachelor's degree in Sports Management, Business, Marketing, Communications, or a related field, Some directly related experience (ticket sales, marketing, promotions, revenue generation, and/or professional sales, preferably in a collegiate, professional, or minor league organization), Valid driver's license, Insurable by the university's carrier

What You'll Do.

Supporting the day-to-day operations of the ticket sales in the athletics department

Assisting in the execution of ticket sales strategies

Managing group and individual ticket requests

Maintaining sales databases

Helping provide a positive customer experience

Developing and implementing effective sales strategies to maximize revenue

Working closely with the Community Involvement and Fan Experience Coordinator and the Director of Fan Experience to ensure a superior game-day experience

How You'll Work.

Team & Collaboration

Collaborate successfully with internal and external stakeholder groups; Work closely with the Community Involvement and Fan Experience Coordinator and the Director of Fan Experience

Communication Scope

Excellent communication skills; Presentation skills; Listening skills; Excellent interpersonal and communication skills

Full Job Description

# **Application Instructions:** **_External Applicants:_** Please upload your **resume** on the**Apply** screen. Your application will automatically populate your resume details, and you may verify and update data on the **My Information** page. _IMPORTANT:_ Please review the job posting and load **_ALL_ **documents required in the job posting to the Resume/CV document upload section at the bottom of the **My Experience** application page. Use the **Select Files** button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "**My Experience "** page is the only opportunity to add your required supporting document attachments. **__You will not be able to modify your application after you submit it_. _** ** _Current Mercer University Employees_ :** Apply from your existing **Workday** account. **_Do not apply from the external careers website_**. Log in to **Workday** and type **Jobs Hub** in the search bar. Locate the position and click **Apply**. ## **_Job Title:_** Ticketing Operations Coordinator ## ** _Department:_** Athletics ## ** _College/Division:_** General University _**Primary Job Posting Location:**_ Macon, GA 31207 _**Additional Job Posting Locations:**_ _(Other locations that this position could be based)_ ## _**Job Details:**_ Mercer University Athletics is searching for a Ticketing Operations Coordinator on the Macon campus. ** _Responsibilities_** : The Ticketing Operations Coordinator is responsible for supporting the day-to-day operations of the ticket sales in the athletics department. This role assists in the execution of ticket sales strategies, manages group and individual ticket requests, maintains sales databases, and helps provide a positive customer experience. This role focuses on developing and implementing effective sales strategies to maximize revenue. Additionally, the Ticketing Operations Coordinator will work closely with the Community Involve

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