Mimecast
Cybersecurity
ThreatResponseAnalystII
Neural analysis suggests this role is
optimal for Mid candidates.
“Threat Response Analyst II at Mimecast. Skills: Threat Response, Email Security, AI Tools, Threat Research. Analyse phishing/malicious email campaigns. Categorize email threats”
What You'll Achieve.
Provide customers with prompt feedback; Provide customers with intelligence on email-borne threats; Remediate threats from email environment; Reduce dwell time; Put appropriate detections in place; Prevent further incidents; Ensure security-focused solutions are performing accurately; Ensure security-focused solutions are performing efficiently; Verify Mimecast can detect latest email-borne threats; Assure Mimecast maintains exceptional sending reputation; Reduce risks tied to human actions
Industry & Context.
Threat resolution; Threat detection; Threat remediation; Troubleshoot platform issues
Flexibility to work afternoon/evening shifts, Participate in a 24/7 rotational schedule, Work nights, weekends, and holidays, Background checks
What They're Looking For.
Must Have
Working knowledge of messaging, Experience and understanding of email security technologies, Advanced understanding of Domain Name System (DNS), Advanced understanding of SMTP, SSL/TLS, POP3, IMAP, TCP/IP, Ability to translate complex technical capabilities into management-friendly responses, Curiosity about the infrastructure of phishing/malicious email campaigns, 2+ years’ experience working in a Security Operation Center (SOC), Experience working with email/malware detection and blocking techniques, Advanced experience in email threat research and response, experience working with threat intelligence platforms, experience working within SaaS environments, Familiarity with AI tools and their application in cybersecurity workflows, Flexibility to work in a 24/7 rotational shift environment, including nights, weekends, and holidays
Nice to Have
1+ years’ experience working with the Mimecast platform, Knowledge of cybersecurity principles and best practices, CompTIA Security+ or CySA+ certifications
What You'll Do.
Analyse phishing/malicious email campaigns
Categorize email threats
Provide email security advice
Research and investigate security threats
Understand security policies
Provide configuration suggestions
Work with security vendors
Respond to customer follow-up cases
Enhance threat detection
Enhance response processes
Assist in creation of reports
Assist in delivery of reports
Identify opportunities for improvement
Troubleshoot platform issues
Implement company values
Reflect company values
Participate in 24/7 rotational shift
How You'll Work.
Team & Collaboration
Work closely with research and development; Work closely with customer support; Work closely with other teams; Work closely with individuals; Ensure seamless communication; Ensure effective teamwork; Collaborative teamwork; Working together in person
Communication Scope
Translate complex technical capabilities into management-friendly responses; Communication
Full Job Description
**Threat Response Analyst II About Mimecast** Mimecast is a leading cybersecurity company protecting organizations' people, data, and communications. Trusted by over 42,000 customers worldwide, it’s recognized as a Leader in the Gartner Magic Quadrant for Digital Communications Governance and Archiving. Focusing on Human Risk Management, Mimecast addresses the human factor in cybersecurity through advanced threat detection, awareness training, risk management, and data governance. Its solutions ensure communication data is archived, compliant, and discoverable, helping businesses reduce risks tied to human actions. Mimecast is an AI-First engineering organization. Our teams actively leverage AI-powered development tools across all facets of engineering, from code development to testing, documentation, and operations. We're looking for leaders who don't just use AI tools but champion their adoption and establish new ways of working. Our AI leadership extends beyond how we build to what we build. Our Mihra AI agent delivers 7x faster threat response for customers, and we're recognized as "Agents of Change" in Human Risk Management. Engineers here work at the intersection of cutting-edge AI tooling and AI-powered security products that protect organizations worldwide. As a Threat Response Analyst, you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats, remediate these threats from their email environment to reduce dwell time, and put the appropriate detections in place to prevent further incidents from occurring. Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback, we ident
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