Cinemark
TheatreManager
“Theatre Manager at Cinemark. Skills: Management, Guest service, Team leadership, Operational oversight. Assist the General Manager in the operation of the theatre. Participate in Team Member training”
What You'll Achieve.
Improved service in the theatre; Ensures that Team Members are providing excellent Customer service
Industry & Context.
Must be able to resolve conflict
Frequent bending, kneeling, and lifting up to 50 lbs., Frequent standing, walking and reaching around the theater., Noise level may be moderate to high at times., Be able to work in a standing position for extended periods of time., Must work at least 40 hours per week, Availability to work flexible hours which include evenings, weekends, and holidays
What They're Looking For.
Must Have
Must be at least 18 years of age, Must work as an Assistant Manager for a minimum of 6 months in a theatre environment, Completion of Cinemark’s Management Accreditation Program, and passing of the Comprehensive Assessment testing process., Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required, Management members who work with alcohol are required to complete a Safe Alcohol Service training program, Availability to work flexible hours which include evenings, weekends, and holidays (Must work at least 40 hours per week), Requires regular and consistent attendance, Has an energetic and friendly attitude during each shift, Provides excellent Guest service, Accurate cash handling and basic math skills, Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English, Ability to work in a team environment and independently, Ability to take and follow direction, Responds with a sense of urgency, Excellent time management, organizational skills, and attention to detail, Ability to train and lead others, Must be able to resolve conflict
Nice to Have
High School or G. E. D. graduate preferred, Senior Assistant Manager experience preferred
What You'll Do.
Assist the General Manager in the operation of the theatre
Participate in Team Member training
Participate in management team training
Participate in building maintenance
Participate in cash control
Completion of reports
Personally perform and/or effectively oversee all job functions in the theatre
Work in all departments and all theatre job functions
Act as the ‘Manager On Duty’ in the General Manager’s absence
Train and coach Team Members in their specific job functions
Assist in the preparation of administrative and special reports for the General Manager
Assist the General Manager with monthly inventories and product orders
Observe and participate in the inspection of the theatre building
roof and exterior signage
and equipment condition
Report the need for building
and equipment repairs to the General Manager
Follow the policies and procedures as established in Cinemark’s guidelines
Enforce policies and procedures with all Team Members fairly and consistently
Report Employee relations issues to and handled by the General Manager
Ensure that theatre Team Members follow the dress code
Interact with Guests for improved service in the theatre
Ensure that Team Members are providing excellent Customer service
Consistently identify and sanitize Employee and Guest high-contact areas
Properly address any safety or security issues
Properly utilize Personal Protective Equipment while completing position specific tasks
Adapt to the frequency and scope of required cleaning tasks
Perform other work-related duties as assigned
How You'll Work.
Team & Collaboration
Follows the direction of the General Manager; Supports General Manager’s decisions in communication with Team Members; Works in a team environment; Ability to take and follow direction; Ability to train and lead others
Communication Scope
Ability to communicate (verbal and written) with all ages, genders, and personalities; Comprehend English
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