Reed in Partnership
TestCentreAssociateWorkington
“Test Centre Associate - Workington at Reed in Partnership. Invigilation of exams. Efficient delivery of tests to candidates”
What They're Looking For.
Must Have
A full UK driving licence, Significant demonstrable experience in providing high-quality customer service, Excellent attention to detail and accuracy, The ability to work under pressure to short timescales and multitasking to complete a variety of competing activities, Experience in working with diverse customer groups, Excellent judgement and decision-making skills, Flexibility in working hours and days, including evenings and Saturday, The ability to remain calm and deal with confrontational candidates in a professional manner
What You'll Do.
Invigilation of exams
Efficient delivery of tests to candidates
Adhere to procedures and guidelines
Adhere to programme requirements and policies
Provide high level of customer service
Check candidates ID documents
Book candidates in on the system
Ensure integrity and security of tests
Supervision and invigilation of tests
Explain test process to candidates
Support with other queries
Review tests and test centre scheduled
Perform daily test centre opening and closing procedures
Ensure test centre meets individual candidate needs
Handle and report incidents
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