Ziegler
TerritoryManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Territory Manager at Ziegler. Skills: sales, customer relationship management. developing and maintaining relationships with customers in the assigned territory. representing the Caterpillar product line, providing information on products, prices, availability, product uses and credit terms”
Industry & Context.
Resolves customer issues both within and out of the direct sales process
Up to 10% travel, Standing, walking, using hands, talking, hearing, Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.
What They're Looking For.
Must Have
High School diploma or GED, 2+ years of successful sales experience selling heavy equipment or working with related equipment required, mechanical aptitude, Excellent communication skills – written and verbal, Personal characteristics: self-motivated, committed/dependable, conflict management, customer focus, sociable, team player, Clean driving record
Nice to Have
4-year degree in business or construction-related field preferred
What You'll Do.
developing and maintaining relationships with customers in the assigned territory
representing the Caterpillar product line
providing information on products
product uses and credit terms
functioning as the first point of contact for the customer
staying current on all products and technology in order to sell equipment
provide demonstrations
and help develop state of the art solutions for customers
maintaining customer records and tracks opportunities in sales link
to include sales leads
preparing accurate and timely quotes for customers on new and used equipment
tracking and maintaining availability listings for equipment
preparing sales contracts for obtained orders and submits those orders for processing
developing a territory coverage plan including budget
competitive analysis and forecasting
managing customer equipment issues and questions by researching and providing customers with recommendations
evaluating sales deals from a comprehensive dealership perspective
meeting and responding to the needs of assigned customers in a professional and timely manner
maintaining a proficient level of mechanical aptitude and understanding of products and services
preparing customer quotes for the rent
lease or sale of a machine for the sale of a machine
identifying prospective customers by using business directories
following leads from existing clients
participating in organizations and clubs
and attending trade shows and conferences
answering customers' questions about products
emphasizing product features based on analyses of customers' needs
and on technical knowledge of product capabilities
completing machine inspections and documenting potential issues
resolving customer issues both within and out of the direct sales process
How You'll Work.
Team & Collaboration
Collaborates with various departments and groups during the sales process, encouraging team selling; Works closely with CSRs and Branch personnel to ensure customer satisfaction and resolve issues; Works in a cooperative manner with team and superiors
Communication Scope
Excellent communication skills – written and verbal
Process & Methodology
developing a territory coverage plan including budget, competitive analysis and forecasting
Full Job Description
Ziegler currently has an opening for a Territory Manager. This position is responsible for developing and maintaining relationships with customers in the assigned territory. The Territory Manager represents the Caterpillar product line, providing information on products, prices, availability, product uses and credit terms. This position functions as the first point of contact for the customer and therefore must stay current on all products and technology in order to sell equipment, provide demonstrations, and help develop state of the art solutions for customers. ### **Responsibilities:** * Maintains customer records and tracks opportunities in sales link, to include sales leads, sales and lost sales * Prepares accurate and timely quotes for customers on new and used equipment * Tracks and maintains availability listings for equipment * Prepares sales contracts for obtained orders and submits those orders for processing * Develops a territory coverage plan including budget, competitive analysis and forecasting * Manages customer equipment issues and questions by researching and providing customers with recommendations * Collaborates with various departments and groups during the sales process, encouraging team selling * Evaluates sales deals from a comprehensive dealership perspective * Works closely with CSRs and Branch personnel to ensure customer satisfaction and resolve issues * Meets and responds to the needs of assigned customers in a professional and timely manner * Maintains a proficient level of mechanical aptitude and understanding of products and services * Prepares customer quotes for the rent, lease or sale of a machine for the sale of a machine * Identifies prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences * Answers customers' questions about products, prices, availability, product uses, and credit terms * Emphasizes product fea
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