Lincoln Property Company
TenantServicesCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Tenant Services Coordinator at Lincoln Property Company. Skills: Tenant relations, Office administration, General accounting. Promote rapport with tenants. Draft necessary letters”
What They're Looking For.
Must Have
At least two years of relevant experience, Proficient in Microsoft Office Suite, Customer orientated, professional and courteous
Nice to Have
Two to four year degree preferred, Understanding of basic accounting preferred
What You'll Do.
Promote rapport with tenants
Draft necessary letters
Ensure high-quality customer service
Address tenant problems and concerns
Coordinate building events
Assist in general office duties
Assist property management team
Update spreadsheets regarding insurance
Track expiration dates and coverage
Maintain and update contact lists
Manage inventory of office supplies
Order building and office supplies
Program building access cards
vendor and building files
Prepare weekly Cash Flow Report
Prepare monthly closing reports
Setup vendors in Yardi
Deposit rent payments
Resolve vendor calls or issues
Mail out checks to vendors
How You'll Work.
Team & Collaboration
Work in tandem with property leadership
Communication Scope
Draft communication
Full Job Description
As a Tenant Services Coordinator, you will work in tandem with property leadership and others as applicable to meet the tenant service needs of the building. Including but not limited to administrative support of the building management office, lease administration, reporting, filing, general accounting, and maintenance of office supply inventory. This role is instrumental in ensuring members of the building management team are responsive to tenants and ownership. Job Responsibilities: Tenant Relations: Promote rapport with tenants, visitors and building staff through professional, courteous, and helpful engagement Draft necessary letters, memos, and other communication for Property Management approval Ensure overall high-quality customer service for tenants, including work orders and tenant requests: ensure tenant problems and concerns have been addressed by other members of the team in a timely and satisfactory manner. Help coordinate building events as required (I.e., Fire drills, tenant appreciation, holiday lunches ect.) Assist in all general office duties involved in maintaining service to the tenants and ownership Administration: Assist property management team with preparation of monthly client reports Update spreadsheets regarding certificates of insurance for tenants, vendors and contractors, track expiration dates and coverage for all. Maintain and update emergency and tenant contact lists Ensure proper multi-tenant floor signage for all building common areas Manage inventory of office supplies- order building and office supplies as needed. Program building access cards Maintain lease, vendor and building files. Create new files as needed. Open, stamp, distribute mail General Accounting: Prepare weekly Cash Flow Report, in addition to monthly closing reports for accounts payable and accounts receivable Code invoices, setup vendors in Yardi payable systems Deposit, track and enter rent payments (Skyline) Resolve vendor calls or issues regarding payment of
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