Jll
TenantServiceRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Tenant Service Representative at Jll. Skills: Customer service, Property management. Serve as primary point of contact for tenant. Process and coordinate work orders”
What You'll Achieve.
Ensure timely resolution of tenant needs; Ensure seamless service delivery; Ensure tenant satisfaction; Enhance the tenant experience
What They're Looking For.
Must Have
1-2 years of customer service experience, 1-2 years of experience with work order management systems, Reliable attendance and punctuality
Nice to Have
Associate’s or Bachelor's degree preferred
What You'll Do.
Serve as primary point of contact for tenant
Process and coordinate work orders
Collaborate with property management teams
Collaborate with engineering teams
Collaborate with vendor teams
Support building events
Support communications initiatives
Support community engagement initiatives
Provide administrative support
Maintain tenant databases
Comply with Property Management Agreements
Comply with local ordinances
Ensure property operations
How You'll Work.
Team & Collaboration
Property management teams; Engineering teams; Vendor teams
Communication Scope
Verbal communication; Written communication
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **What this job involves:** As a Tenant Service Representative at JLL, you will be the front desk person and greeter for an Office building in downtown Seattle. You’ll provide exceptional customer service and serve as the primary point of contact for tenants, clients and visitors. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development. **What your day-to-day will look like:** * Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions * Process and coordinate work orders for maintenance, repairs, and facility services to ensure timely resolution of tenant needs * Collaborate with property management, engineering, and vendor teams to ensure seamless service delivery and tenant satisfaction * Support building events, communications, and community engagement initiatives that enhance the tenant experience * Provide administrative support including data entry, document preparation, and maintenance of tenant databases * All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations **On-site presence required** **Complete job description available on JLL 's internal portal** **Required qualification
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