Jll
TenantServiceRepresentative
Neural analysis suggests this role is
optimal for Entry candidates.
“Tenant Service Representative at Jll. Serve as the primary point of contact for tenant inquiries. Process and coordinate work orders for maintenance, repairs”
Industry & Context.
On-site presence required, Candidates must be authorized to work in the United States without sponsorship.
What They're Looking For.
Must Have
1-2 years of customer service experience in hospitality, retail, or office environments, 1-2 years of experience with work order management systems and vendor coordination, Excellent verbal and written communication skills with a professional, friendly demeanor, organizational abilities with attention to detail and ability to manage multiple priorities simultaneously, Reliable attendance and punctuality with commitment to providing consistent, high-quality service
What You'll Do.
Serve as the primary point of contact for tenant inquiries
Process and coordinate work orders for maintenance
Support building events
and community engagement initiatives
Provide administrative support including data entry
Ensure timely resolution of tenant needs
Ensure seamless service delivery and tenant satisfaction
Maintain tenant databases
How You'll Work.
Team & Collaboration
Collaborate with property management, engineering, and vendor teams
Communication Scope
Excellent verbal and written communication skills; professional, friendly demeanor
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Tenant Service Representative** **What this job involves:** As a Tenant Service Representative at JLL, you will be the front desk person and greeter for an Office building or portfolio. You’ll provide exceptional customer service and serve as the primary point of contact for tenants, clients and visitors. This entry-level position provides an outstanding opportunity to launch your career in commercial property management, where you'll work alongside experienced professionals who are committed to your growth and development. **Estimated total compensation for this position:** $22.02 - $26.92 per hour _The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant 's education, experience, skills, abilities, geographic location, internal equity and alignment with market data_ _._ Expected Schedule: Monday - Friday 8 am - 5 pm **What your day-to-day will look like:** * Serve as the primary point of contact for tenant inquiries, requests, and concerns via phone, email, and in-person interactions * Process and coordinate work orders for maintenance, repairs, and facility services to ensure timely resolution of tenant needs * Collaborate with property management, engineering, and vendor teams to ensure seamless service delivery and tenant satisfaction * Support building events, communications, and community engagement initiatives that enhance the tenant experience * Pr
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