Jll

TenantAmbassador

$0–0k Charlotte, North Carolina, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Tenant Ambassador at Jll. Skills: Front desk operations, Guest experience, Hospitality. Welcome employees, clients, and visitors. Manage incoming calls on a multi-line phone system”

Industry & Context.

Eligibility Requirements

After-hours event support, Physical lifting up to 25 pounds

What They're Looking For.

Must Have

High school diploma or equivalent, Minimum 2 years of experience in receptionist, front desk/concierge, or high-level administrative assistant roles, Advanced proficiency in MS Office Suite (Outlook, PowerPoint, Excel) and web-based applications, Ability to manage multiple priorities simultaneously, Ability to adapt responsively to tight deadlines and unexpected challenges, Ability to exercise discretion and diplomacy, Physical ability to regularly sit for prolonged periods, Occasionally stoop, crouch, kneel, stand, push, pull, and lift or carry up to 25 pounds, Navigate throughout the office environment including between floors

Nice to Have

College degree or bachelor's degree, Experience in a financial corporate office environment

What You'll Do.

Manage incoming calls on a multi-line phone system

Register visitors in accordance with company policies

Ensure proper authorization

Oversee guest parking validation

Oversee visitor badge distribution

Safeguard office security

Monitor the reception area

Escort visitors to designated locations

Proactively recognize and address requests

Cultivate professional connections with employees and key stakeholders

and maintain breakroom supplies

Keep pantry areas clean

Arrange meeting logistics

Support seamless conference and event operations

Assist with document preparation

Provide administrative support to the team and client-facing

Provide after-hours event support

Complete additional duties that contribute to the overall

How You'll Work.

Team & Collaboration

Professional connections with employees; Connections with key stakeholders

Communication Scope

Written communication skills; Verbal communication skills

Full Job Description

**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Tenant Ambassador** **What this job involves:** As a Tenant Ambassador at JLL, you'll be the welcoming face of our workplace—combining polished reception duties with high-touch guest services to create exceptional first impressions every day. In this full-time role, you'll greet employees, clients, and visitors with warmth and professionalism while managing a dynamic front desk environment. Beyond traditional reception responsibilities, you'll elevate the guest experience by anticipating needs, maintaining inviting common spaces, and coordinating meeting logistics with precision. At JLL, we are collectively shaping a brighter way—for our clients, ourselves and our fellow employees—and as a Tenant Ambassador, you'll play a vital role in bringing that commitment to life through outstanding hospitality and seamless operational support. This position offers the opportunity to build meaningful connections, contribute to a culture of collaboration, and ensure every interaction reflects the excellence and care that define our brand. **Expected Compensation: $24.04 - $26.45 per hour** _The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant 's education, experience, skills, abilities, geographic location, internal equity and alignment with market data_ _._ Expected Schedule: Monday - Friday 8 am - 5 pm **What your day-to-day will look like:** * Welcome all employe

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