Lush Handmade Cosmetics
TemporaryPartTimeFloorLeader
“Temporary Part Time Floor Leader at Lush Handmade Cosmetics. Skills: Sales, Customer Experience, Team Leadership, Operational Excellence. Supporting the Store Management Team across all areas of the business. Driving sales”
What You'll Achieve.
Meet and exceed sales goals; Grow the contribution of your segments to the store’s overall sales; Exceed daily sales goals; Drive sales; Create a loyal customer base; Build a positive reputation for your store; Improve the performance of Sales Ambassadors and peers; Increase sales; Improve employee wellbeing; Enhance the customer's shopping experience; Drive sales through visual merchandising
Industry & Context.
Problem-solving issues related to customer service in day-to-day operations
Temporary position until October 2026, Weekly hours: 20-29 hours
What They're Looking For.
Must Have
Minimum 1 year of experience in: customer service and sales, cash handling and opening/closing procedures, supervisory experience involving coaching, feedback, and training, problem-solving issues related to customer service in day-to-day operations, a fast-paced team environment, Knowledge and passion for skincare, natural beauty, and ethical business, Flexible schedule to accommodate store needs, including evenings, weekends, and holidays
Nice to Have
Experience with consultation-based customer service models, Experience analyzing sales metrics, Experience working in skincare or cosmetics, Experience in cross cultural collaboration and DEIB or social justice training, Fluency in Spanish, French or other languages
What You'll Do.
Supporting the Store Management Team across all areas of the business
Opening/closing the store
Analyzing sales results
Leading training sessions
Ensuring every aspect of the store is functioning optimally
Creating an exceptional customer experience
Fostering a happy and motivated staff
Achieving and surpassing sales goals
Educating customers on Lush brand values
Managing cash handling
including customer transactions
opening/closing the register
reconciling cash drawers
preparing nightly deposits
and securing the store
Taking deposits to the bank as required
Monitoring employee breaks
Reviewing daily communications
and visually appealing store
Training the team on inventory best practices and fresh standards
Supporting management with inventory tasks
Making real-time adjustments to product displays based on sales
How You'll Work.
Team & Collaboration
Collaborate with your team to exceed daily sales goals; Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge; Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB); Promote teamwork, encourage collaboration, and recognize and value each employee's unique contributions; Support your management team to keep your store compliant
Communication Scope
Encourage open communication; Actively listen to team members perspectives
Applying for this Temporary Part Time Floor Leader role?
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