Maricopa County

Enterprise Technology

TemporaryITTechnician

$0–0k Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Temporary IT Technician at Maricopa County. Skills: end-user computing support, technical support, hardware and software troubleshooting, customer service. provide county customers with excellent customer service experiences, reliable communication, accurate issue assessment and lasting resolutions. proactive end-user focused technical support of workstations, laptops, printers, virtual desktops, and other supported peripheral devices”

What You'll Achieve.

lasting resolutions that support the customers' business processes; accurate issue assessment; lasting resolutions

Industry & Context.

Enterprise Technology
Problems you'll solve

accurate issue assessment; lasting resolutions; detecting/resolving computer and printer problems

Eligibility Requirements

pre-employment background and/or fingerprint investigation, drug and alcohol testing requirements for positions designated as safety-sensitive, reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA)

What They're Looking For.

Must Have

Three years of technology-related experience to include performing a combination of installing, loading, configuring microcomputer hardware and software, detecting/resolving computer and printer problems, High school diploma or GED, A combination of post-secondary education and/or job-related experience may substitute for the required experience on a year-for-year basis

Nice to Have

Associate’s degree in Computer Science or a related field, Two years of experience in desktop or helpdesk support in an enterprise PC environment, PowerShell, Tanium, SCCM, Workspace One, Intune experience, Experience with user and device management in Microsoft Active Directory, Endpoint solution management experience, Mobile Device Management (MDM) experience, Experience with Windows 11, Microsoft O365, image creation, CompTIA A+, ITIL Foundations

What You'll Do.

provide county customers with excellent customer service experiences

reliable communication

accurate issue assessment and lasting resolutions

proactive end-user focused technical support of workstations

and other supported peripheral devices

act as a subject matter expert for end-user computing experiences and provide comprehensive support for component systems and services

and maintain desktop and laptop hardware

participate in large-scale departmental technology

maintain accurate and assist with equipment moves

unloading new equipment

and disposing of old equipment to salvage vendors

meet customer demands

coordinate activities

ensure that activities comply with industry best practices and Maricopa County standards

manage service ticket queues

resolve daily hardware and software support

serve as a subject matter expert and top-tier onsite

research industry trends

providing proactive recommendations to supervisors or management

How You'll Work.

Team & Collaboration

Works closely with other groups to coordinate plans and activities to facilitate specific business outcomes; Identifies potential service level problems before they occur; Maintains a high level of communication with customers with respect to scheduling support call follow-up and confirmation of resolution

Communication Scope

reliable communication; high level of communication with customers

Full Job Description

**Posting Date** 05/19/26 **Application Deadline** 05/24/26 **Pay Range** $25.00 hourly The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. **Job Type** Temporary **Department** Enterprise Technology **About the Position** The Temporary IT Technician provides county customers with excellent customer service experiences, reliable communication, accurate issue assessment and lasting resolutions that support the customers' business processes. The Temporary IT Technician is responsible to proactive end-user focused technical support of workstations, laptops, printers, virtual desktops, and other supported peripheral devices. This position will act as a subject matter expert for end-user computing experiences and provide comprehensive support for component systems and services. **About Us** Are you looking for a career in a dynamic organization that embraces a can-do spirit? Look no further than Maricopa County’s Enterprise Technology & Innovation! We are a team that prides ourselves on leveraging technology to create digital transformations. We look for ways to bring about innovative solutions while providing top-notch customer service. Apply today and become part of the team that makes a lasting impact on the future of technology at Maricopa County. **Proud to Offer** * Work with a greater purpose * Tuition reimbursement * Exceptional work-life balance, with hybrid and alternative work schedule options * Opportunities for growth and development within Maricopa County * Low-cost, high-value healthcare for you and your qualifying dependents * Child care benefits, including access to our on-site center, [Maricopa County Kids Club](https://www.maricopa.gov/6007/Other-Benefits#:~:text=Even%20though%20MCKids%20Club%20isn,facilities%20starting%20November%201%2C%202023.), dedicated to serving Maricopa County families * Paid vacation, sick time, and parental leave * Extensive wellness program, including an incentive * Enro

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