Maricopa County Elections
Government
TemporaryHotlineRepresentative
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“Temporary Hotline Representative at Maricopa County Elections. Skills: Customer Service, Troubleshooting, Communication. Take inbound calls from Poll Workers. Create tickets detailing call”
Industry & Context.
Troubleshooting assistance
sit for extended periods, review small fonts on hard copy or computer screen, Upper extremity repetitive motion, High-volume of work, large volume of inbound and outbound phone calls, constant distractions, lift floor-to-shoulder and shoulder-to-waist a minimum of 25 pounds and carry for 100 feet, multitask in a high-volume and time-critical work environment, not engage in any political discussion, Full-time/Temporary/Overtime/Holiday hours are mandatory during the election cycle
What They're Looking For.
Must Have
High school diploma or GED, registered voter or ability to become registered voter in Arizona, pass background screening, demonstrate professional skills with internal and external stakeholders (written, telephone, and verbal), able to work overtime as necessary
Nice to Have
One or more years of poll worker experience, One or more years of general office experience, One or more years of moderate computer use experience, One or more years of election experience
What You'll Do.
Take inbound calls from Poll Workers
Create tickets detailing call
Provide troubleshooting over phone
Dispatch help to Vote Center
Assist other divisions with daily functions
How You'll Work.
Communication Scope
written; telephone; verbal
Full Job Description
**Posting Date** 05/22/26 **Application Deadline** Open Until Filled **Pay Range** Pay for this position is $18 hourly. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Hours may vary from Part-time to Full-time hours based on business needs. **Job Type** Election Workers (Seasonal) **Department** Elections **About the Position** It's election season, and we need your help! Calling all Customer Service professionals! As a Temporary Hotline Representative, you will take inbound calls from Poll Workers at Vote Centers, Troubleshooters, or Curbside Voters. You are responsible for creating a detailed ticket of each call, providing troubleshooting assistance, ordering supplies, and dispatching help to the Vote Center when needed. Apply Today! Temporary Election Workers who **meet eligibility requirements** can earn a **$1,250 One-Time Retention Incentive**. Don’t miss your opportunity to qualify! **About Us** Maricopa County Elections serves over 2.5 million registered voters as they exercise their right to make informed decisions regarding the selection of local and national leaders and ballot measures. We believe in teamwork, creating a vibrant, exciting work environment, and pursuing opportunities to make a positive impact in the communities that make up the 4th largest and fastest-growing County in the United States! Our work supports elections in cities, towns, school districts, and special districts, and we look forward to welcoming you to our team! **Proud To Offer** * Work with a greater purpose * Opportunities for growth and development within Maricopa County * Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! [Work With Us | Maricopa County, AZ](https://www.maricopa.gov/5954/Love-What-You-Do) **We Require** This position requires a high school diploma or GED. **Other Requirements** * Must be a registered voter or have the ability to become a r
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