BCAA
Insurance
TemporaryFull-TimeMembershipAdvisor,ContactCentre
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Temporary Full-Time Membership Advisor, Contact Centre at BCAA. Skills: Sales, Customer Service. Sell BCAA memberships and entitlement products. Renew BCAA memberships by reviewing current coverages and making recommendations”
What You'll Achieve.
Meeting sales and customer satisfaction targets
Industry & Context.
Analytical thinker with sound judgment and decision-making skills
This role is on-site in our Burnaby Head Office., This role is anticipated to begin in March and run through late August or September
What They're Looking For.
Must Have
Completion of Grade 12, Minimum three-months experience in a sales or service environment, Intermediate knowledge of MS Office 365
What You'll Do.
Sell BCAA memberships and entitlement products
Renew BCAA memberships by reviewing current coverages and making recommendations
Cross-sell products and develop business leads for the future
Process payments and documents
How You'll Work.
Team & Collaboration
Collaborate with a team that is passionate about igniting unparalleled Member loyalty
Communication Scope
Excellent verbal and written communication skills
Full Job Description
**Why BCAA?** Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward. We’re excited to share that we’re hiring a **Temporary Full-Time Member Service Representative** for our **Member Contact Centre**! This role is on-site in our Burnaby Head Office. This role is anticipated to begin in **March** and run through **late August or September** , depending on candidate availability. As **Membership Advisor** you’re part of the Member-facing team that delivers exceptional Member experiences every time. You are a membership professional who will create lasting relationships with BCAA Members through consultation, support, and sales of BCAA products. **Who you are:** * You’re passionate about delivering exceptional Member experiences. * Meeting sales and customer satisfaction targets is second-nature for you. * You have excellent verbal and written communication skills. * You’re an analytical thinker with sound judgment and decision-making skills. * A fast-paced environment with shifting priorities is no problem for you. **What you’ll do:** * Collaborate with a team that is passionate about igniting unparalleled Member loyalty. * Sell BCAA memberships and entitlement products such Trip Tiks (auto travel route planning), maps, tour books and camp guides. * Renew BCAA memberships by reviewing current coverages and making recommendations. * Cross-sell products and develop business leads for the future. * Process payments and documents. **What you bring:** * Completion of Grade 12 * Minimum three-months experience in a sales or service environment * Intermediate knowledge of MS Office 365 The hourly rate range f
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