Lush North America
Retail
TemporaryAssistantManager
“Temporary Assistant Manager at Lush North America. Skills: Sales, Team leadership, Customer experience, Operations management. Support Store Manager. Pick up Manager duties”
What You'll Achieve.
Exceed sales goals
Industry & Context.
Analytical skills; Critical thinking; Troubleshooting skills
Contract until January 31st 2027, 40 hours weekly
What They're Looking For.
Must Have
1-3 years managing retail, Excellent listening skills, Excellent communication skills, Excellent analytical skills, Excellent critical thinking skills, Excellent troubleshooting skills, Excellent organization skills, Excellent time management skills, Customer service skills, Supervisory skills, Sales skills, Knowledge of skincare, Knowledge of natural beauty, Knowledge of ethical business, Ability to work flexible hours
Nice to Have
Experience with consultation-based customer service, Ability to develop staff, Ability to train staff, Proficient in Excel, Proficient in Microsoft suite, Adaptable to other systems, Basic HR skills, Experience in cross cultural collaboration, DEIB training experience, Social justice training experience, Fluency in Spanish, Fluency in French, Fluency in other languages
What You'll Do.
Support Store Manager
Pick up Manager duties
Support customer experience
Support staff experience
Support shop operational excellence
Motivate team members
Build peer relationships
Build customer relationships
Connect team to brand values
Support shop staffing
Network within markets
Succession plan staff
Create staff development plans
Execute staff development plans
Improve staff engagement
Improve staff retention
Improve staff performance
Support DEIB practices
Ensure staff practice standards
Manage product ordering
Ensure product availability
Maintain work environment
Follow merchandising standards
Follow design standards
Provide consistent customer experience
Ensure staff scheduling
Ensure staff skill levels
Schedule staff at peak times
Ensure staff wellbeing
Ensure payroll accuracy
How You'll Work.
Team & Collaboration
Work with leaders; Engage team at level; Collaborate with Manager; Work with inventory team; Develop team members
Communication Scope
Feedback delivery
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