OneAZ Credit Union
Banking
TellerSupervisor
“Teller Supervisor at OneAZ Credit Union. Skills: Teller supervision, Member service, Sales promotion. Supervise and coordinate teller activities. Receive and pay out money”
Industry & Context.
Credit background check, Criminal background check
What They're Looking For.
Must Have
High School Diploma or GED, 3 to 5 years experience, Previous Teller Supervisor experience
What You'll Do.
Supervise and coordinate teller activities
Receive and pay out money
Keep records of transactions
Reward and coach staff
Address complaints and resolve problems
Ensure operational efficiency
Provide excellent member service
Ensure adherence to policies
Ensure accurate transaction processing
Maintain secure environment
Maintain compliant environment
Monitor daily performance
Provide coaching and feedback
Coordinate teller staffing needs
Arrange coverage during peak periods
Assign duties and work schedules
Ensure optimal service delivery
Ensure efficient department operation
Oversee teller transactions
Ensure accuracy and compliance
Consolidate and balance daily transactions
Record and reconcile financial activities
Train tellers in member service
Adhere to credit union procedures
Adhere to regulatory requirements
Implement and enforce procedures
Improve teller line efficiency
Improve service quality
Foster positive work environment
Maintain open communication
Resolve teller grievances
Address and resolve member inquiries
Address and resolve member complaints
Ensure high member satisfaction
Act as working teller
Support member service
Maintain efficient branch operations
Cross-sell credit union products
Cross-sell credit union services
Identify sales opportunities
Ensure compliance with policies
Ensure compliance with procedures
Ensure compliance with regulations
Monitor branch security procedures
Ensure secure handling of cash
Ensure secure handling of negotiable instruments
Prepare daily reports
Assist Branch Manager with tasks
Assist with reporting
Assist with cash management
Ensure adequate supplies
Support implementation of initiatives
Support implementation of procedures
Collaborate with Branch Manager
Ensure overall branch operational efficiency
Ensure overall member satisfaction
How You'll Work.
Team & Collaboration
Cross-functional teams; Branch operations team
Communication Scope
Verbal communication; Written communication
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