OneAZ Credit Union
Banking
TellerSupervisor
Neural analysis suggests this role is
optimal for Manager candidates.
“Teller Supervisor at OneAZ Credit Union. Skills: Teller supervision, Member service, Sales support. Supervise and coordinate teller activities. Interview, hire, and train staff”
What You'll Achieve.
Ensure operational efficiency; Ensure high member satisfaction
Industry & Context.
Credit and criminal background check, NMLS registration if applicable
What They're Looking For.
Must Have
High School Diploma or GED, 3 to 5 years experience, Previous Teller Supervisor experience
Nice to Have
Similar asset size branch experience
What You'll Do.
Supervise and coordinate teller activities
Reward and coach staff
Address complaints and resolve problems
Oversee daily operations of teller line
Ensure excellent member service
Ensure adherence to policies
Ensure accurate transaction processing
Maintain secure branch environment
Monitor teller performance
Provide coaching and feedback
Coordinate teller staffing needs
Assign duties and work schedules
Oversee teller transactions for accuracy
Ensure compliance with regulations
Consolidate and balance daily transactions
Train tellers on service procedures
Implement standardized procedures
Foster positive work environment
Resolve teller-related grievances
Address member inquiries and complaints
Act as working teller during peak hours
Promote and cross-sell products
Identify sales opportunities
Monitor branch security procedures
Ensure secure cash handling
Prepare and review daily reports
Assist Branch Manager with tasks
Support branch initiatives
Collaborate with management on efficiency
How You'll Work.
Team & Collaboration
Cross-functional teams; Branch operations team
Communication Scope
Verbal communication; Written communication
Full Job Description
Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Monroe Branch: 1812 W. Monroe St., Phoenix, AZ 85007 Summary Supervises and coordinates activities of tellers engaged in receiving and paying out money and keeping records of transactions in credit union by performing the following duties. Essential Functions Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for interviewing, hiring, and training associates; planning, assigning, and directing work; managing performance; rewarding and coaching associates; addressing complaints and resolving problems. The Teller Supervisor is responsible for the daily supervision and operational efficiency of the teller line, ensuring excellent member service and adherence to credit union policies and procedures. This role involves overseeing a team of tellers, providing training, support, and guidance to ensure accurate and efficient transaction processing while maintaining a secure and compliant branch environment. The Teller Supervisor plays a critical role in the branch’s day-to-day operations, focusing on teller activities and ensuring a positive member experience. Supervise a team of tellers, providing direction and support to ensure the efficient functioning of the teller line. Conduct daily performance monitoring, provide coaching, and deliver feedback to tellers to enhance service
Applying for this Teller Supervisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about OneAZ Credit Union?
Real rants from real employees. Read before you apply.