OneAZ Credit Union

Banking

TellerSupervisor

$48–65k ~AI est. Phoenix, Arizona, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Teller Supervisor at OneAZ Credit Union. Skills: Teller supervision, Member service, Sales support. Supervise and coordinate teller activities. Interview, hire, and train staff”

What You'll Achieve.

Ensure operational efficiency; Ensure high member satisfaction

Industry & Context.

Banking
Eligibility Requirements

Credit and criminal background check, NMLS registration if applicable

What They're Looking For.

Must Have

High School Diploma or GED, 3 to 5 years experience, Previous Teller Supervisor experience

Nice to Have

Similar asset size branch experience

What You'll Do.

Supervise and coordinate teller activities

Reward and coach staff

Address complaints and resolve problems

Oversee daily operations of teller line

Ensure excellent member service

Ensure adherence to policies

Ensure accurate transaction processing

Maintain secure branch environment

Monitor teller performance

Provide coaching and feedback

Coordinate teller staffing needs

Assign duties and work schedules

Oversee teller transactions for accuracy

Ensure compliance with regulations

Consolidate and balance daily transactions

Train tellers on service procedures

Implement standardized procedures

Foster positive work environment

Resolve teller-related grievances

Address member inquiries and complaints

Act as working teller during peak hours

Promote and cross-sell products

Identify sales opportunities

Monitor branch security procedures

Ensure secure cash handling

Prepare and review daily reports

Assist Branch Manager with tasks

Support branch initiatives

Collaborate with management on efficiency

How You'll Work.

Team & Collaboration

Cross-functional teams; Branch operations team

Communication Scope

Verbal communication; Written communication

Full Job Description

Join Us in Making an Impact ✨ At OneAZ Credit Union, our success is measured only by yours. We’re here to create lasting change in the lives of our members, our communities, and our team. If you're looking for a career with purpose, where your work truly matters—you've found it! Who You Are 🧩 You’re impactful, compassionate, and fearless, ready to embrace new challenges and shape the future of financial well-being. You take accountability for our success and thrive in an environment where curiosity is celebrated. If this sounds like you, let’s build something great together. What You’ll Do 🚀 📍This position will be located at our Monroe Branch: 1812 W. Monroe St., Phoenix, AZ 85007 Summary Supervises and coordinates activities of tellers engaged in receiving and paying out money and keeping records of transactions in credit union by performing the following duties. Essential Functions Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsible for interviewing, hiring, and training associates; planning, assigning, and directing work; managing performance; rewarding and coaching associates; addressing complaints and resolving problems. The Teller Supervisor is responsible for the daily supervision and operational efficiency of the teller line, ensuring excellent member service and adherence to credit union policies and procedures. This role involves overseeing a team of tellers, providing training, support, and guidance to ensure accurate and efficient transaction processing while maintaining a secure and compliant branch environment. The Teller Supervisor plays a critical role in the branch’s day-to-day operations, focusing on teller activities and ensuring a positive member experience. Supervise a team of tellers, providing direction and support to ensure the efficient functioning of the teller line. Conduct daily performance monitoring, provide coaching, and deliver feedback to tellers to enhance service

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