Wells Fargo
Financial Services
TellerPartTimeOxonHill
“Teller Part Time Oxon Hill at Wells Fargo. Skills: Customer service, Transaction processing. Deliver a positive and reliable branch experience. Process routine service transactions”
Industry & Context.
Sound judgment
Ability to work Saturdays
What They're Looking For.
Must Have
6+ months of interacting with customers experience
Nice to Have
Experience in customer-facing roles, Ability to follow policies, procedures, and controls, Proven cash-handling experience, Demonstrated ability to quickly build accuracy, Professional, integrity-driven approach, Ability to recognize potential risk, Ability to understand customer needs, collaboration and relationship-building skills, Organized and adaptable, Ability to resolve routine customer concerns
What You'll Do.
Deliver a positive and reliable branch experience
Process routine service transactions
understand their needs
Guide them to efficient ways to bank
Connect customers to relevant information
Identify potential product or service needs
Introduce solutions at a high level
Refer customers to a banker
Complete transactional and operational activities accurately
Exercise sound judgment
Manage risk in line with policies
Use communication and active listening skills
Collaborate with branch teammates
Deliver operations and service
Follow leadership direction
Escalate complex situations
Resolve routine customer questions or concerns
Escalate more complex issues
How You'll Work.
Team & Collaboration
Collaborate with branch teammates
Communication Scope
Active listening
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