Wells Fargo

Financial Services

TellerPartTimeBillingual

$28–35k ~AI est. Harrisburg, Pennsylvania, United States; Lancaster, Pennsylvania, United States; Hersey, Pennsylvania, United States; York, Pennsylvania, United States; Scranton, Pennsylvania, United States; Williamsport, Pennsylvania, United States; Wilkes Barre, Pennsylvania, United States PART TIME
The Brief

“Teller Part Time Billingual at Wells Fargo. Skills: Customer service, Transaction accuracy. Deliver positive branch experience. Process routine service transactions”

Industry & Context.

Financial Services
Eligibility Requirements

Work Saturdays, Pass language assessment

What They're Looking For.

Must Have

6+ months customer interaction experience, Bilingual Spanish/English proficiency

Nice to Have

Customer-facing roles experience, Verbal communication skills, Active listening skills, Ability to follow policies, Cash-handling experience, Build accuracy confidence consistency, Professional integrity-driven approach, Ability to recognize risk, Understand customer needs, Identify referral service opportunities, Educate customers on digital tools, Collaboration skills, Relationship-building skills, Work effectively with teammates, Organized and adaptable, Prioritize effectively, Resolve customer concerns

What You'll Do.

Deliver positive branch experience

Process routine service transactions

Understand customer needs

Guide customers to efficient ways

Identify potential product needs

Refer customers to banker

Complete transactional activities accurately

Exercise sound judgment

Use communication skills

Use active listening skills

Provide clear solutions

Collaborate with branch teammates

Deliver operations and service

Follow leadership direction

Escalate complex situations

Resolve routine customer questions

Escalate complex issues

How You'll Work.

Team & Collaboration

Collaborate with branch teammates; Work with branch teammates

Communication Scope

Verbal communication; Active listening

Free ATS check

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