Gate City Bank
Banking
Teller/CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Teller / Customer Service Representative at Gate City Bank. Skills: Customer service, Account support, New account opening. Assist customers with everyday banking transactions. Build relationships”
Industry & Context.
What They're Looking For.
Must Have
High school diploma or equivalent, 1–2 years of experience in customer service, 1–2 years of experience in retail, 1–2 years of experience in cash handling, 1–2 years of experience in sales
Nice to Have
Attention to detail, Commitment to doing things right, Positive, upbeat attitude, Genuine desire to help others
What You'll Do.
Assist customers with everyday banking transactions
Identify ways to make banking easier
Identify ways to make banking more rewarding
Educate customers on products
Educate customers on services
Follow all service guidelines
Follow security guidelines
Follow compliance guidelines
How You'll Work.
Team & Collaboration
Team-oriented environment
Full Job Description
**_Location_** Fargo Southpointe ** _Job Description:_** **Location:** Fargo Southpointe **Schedule:** In-Office * Monday - Friday: 3:00 PM – 6:15 PM (closing – Thursdays off when a Saturday is worked.) * Rotating Saturdays: 8:45 AM - 12:30 PM (**earn an additional +$5/hour for Saturdays!**) Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Fargo Southpointe Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment. **Responsibilities:** * Create a warm, helpful experience by assisting customers with everyday banking transactions * Build relationships by identifying ways to make banking easier and more rewarding * Open new accounts and educate customers on products and services that fit their needs * Balance cash drawer and maintain accuracy * Follow all service, security, and compliance guidelines **Experience:** * High school diploma or equivalent * 1–2 years of experience in customer service, retail, cash handling, or sales preferred * Strong attention to detail and a commitment to doing things right * A positive, upbeat attitude and a genuine desire to help others **Compensation & Benefits:** * Pay Range: $17.75-$18.75 per hour * Saturday Differential Pay: +$5/hr * Guaranteed 15-19 hours per week * Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers. **EOE/including Disability/Vets** **Member FDIC**
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