Wells Fargo
Financial Services
TellerBilingualPartTime
“Teller Bilingual Part Time at Wells Fargo. Skills: Customer service, Transaction accuracy, Relationship building. Deliver positive and reliable branch experience. Accurately process transactions”
Industry & Context.
Problem solving
Must take and pass required language assessment
What They're Looking For.
Must Have
6+ months interacting with customers, Bilingual speaking and listening proficiency in Spanish/English
Nice to Have
Experience in customer-facing roles, Ability to process transactions accurately, Verbal communication and active listening skills, Ability to follow policies, procedures, and controls, Proven cash-handling experience, Ability to build accuracy, confidence, and consistency, Professional, integrity-driven approach, Ability to recognize potential risk, Ability to understand customer needs, Ability to educate customers on digital banking tools, Collaboration and relationship-building skills, Ability to work effectively with branch teammates, Organized and adaptable, Ability to prioritize effectively, Ability to resolve routine customer concerns
What You'll Do.
Deliver positive and reliable branch experience
Accurately process transactions
Engage customers with care
Process routine service transactions
Understand customer needs
Guide customers to efficient ways to bank
Listen to understand financial needs
Connect customers to relevant information
Identify potential product or service needs
Introduce solutions at a high level
Refer customers to a banker
Complete transactional and operational activities accurately
Manage risk in line with policies
Use communication and active listening skills
Collaborate with branch teammates
Deliver operations and service
Follow leadership direction
Escalate complex situations
Resolve routine customer questions or concerns
Escalate more complex issues
How You'll Work.
Team & Collaboration
Work closely with branch teammates; Collaborate with branch teammates
Communication Scope
Verbal communication; Active listening
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