STCU

Financial Services

Teller

$0–0k Walla Walla, Washington, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Teller at STCU. Skills: Member service, Financial products, Transaction accuracy. Serve members accurately and efficiently. Provide unparalleled service”

What You'll Achieve.

Increase member loyalty

Industry & Context.

Financial Services
Problems you'll solve

Resolve issues; Resolve problems

Eligibility Requirements

May travel to other locations, Lift up to 25 pounds

What They're Looking For.

Must Have

High school diploma or equivalent, Six months customer service experience, Recent cash handling experience, Proficient knowledge of MS Office

What You'll Do.

Serve members accurately and efficiently

Provide unparalleled service

Offer appropriate products

Offer service referrals

Protect membership integrity

Identify members and account ownership

Perform transactional duties

Adhere to balancing standards

Adhere to dual control

Present credit union products

Explain credit union services

Create unparalleled member experiences

Take ownership of issues

Take ownership of challenges

Deliver on brand promise

Maintain knowledge of products

Maintain knowledge of services

Stay current on regulations

Stay current on policies

Stay current on procedures

Resolve issues with member accounts

Resolve problems with member accounts

Full Job Description

STCU is consistently rated one of the top-performing credit unions in the nation, and has been named one of Fortune Magazine’s Great Places to Work. We look for employees who have a strong desire to serve others, are lifelong learners, are committed to working hard, have a fun-loving attitude, and who want to make a difference in our members’ lives. We love people who share our core values: Joyfulness, generosity, belonging, goodness, and striving. We believe in being a force for good in the community, while helping members achieve their financial goals and dreams. STCU offers excellent benefits: • Paid time off plus 11 paid holidays! • Medical, dental, vision and life insurance • Training and career development • Success sharing plan • 401(k) matching contributions • Tuition reimbursement An overview of the benefits can be found [here](http://c.smartrecruiters.com/sr-company-attachments-prod-aws-dc5/5a6f61d7e4b0e735532aff10/15f0ea1f-8e03-4378-9cba-33aa8b0133b8?r=s3-eu-central-1) or here: https://stcu.org/here-for-good/aboutstcu/careers/benefits Salary range: $18.38-$25.72 per hour (Target Range : $18.38-21.00 per hour) The Teller position will engage in serving members accurately and efficiently with stated and unstated needs while providing unparalleled service with financial direction, offering appropriate products, and service referrals. This position is 25 hours a week Core Job Requirements/Outcomes * Protect the integrity and confidentiality of our membership by identifying members/account ownership to ensure proper access is upheld. Perform transactional duties to serve members with high accuracy in accordance with credit union policies and procedures as well as adhering to STCU’s balancing standards and proper dual control. * Deepen member relationships by presenting and explaining credit union products and services to members that meet the members financial needs through positive interactions. * Exceed service expectations by creating unparalleled member ex

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