Westgate Resorts
timeshare
TelesalesRepresentative
Neural analysis suggests this role is
optimal for mid candidates.
“Telesales Representative at Westgate Resorts. Skills: telesales, sales, communication, customer service. Make outbound calls to prospective owners from provided lead lists. Engage prospects in friendly and professional conversations to identify interest in vacation ownership opportunities”
What You'll Achieve.
generating qualified leads; driving sales opportunities; meeting or exceeding sales or call performance targets
Industry & Context.
What They're Looking For.
Must Have
High school diploma or General Education Degree (GED); or equivalent combination of education and experience
Nice to Have
Previous telesales, call center, or hospitality sales experience, timeshare experience is a plus, Proven track record of meeting or exceeding sales or call performance targets
What You'll Do.
Make outbound calls to prospective owners from provided lead lists
Engage prospects in friendly and professional conversations to identify interest in vacation ownership opportunities
Educate potential buyers about resort destinations
and the value of timeshare ownership
Schedule appointments for tours or presentations
Follow up on interested prospects
or referrals to maximize conversion rates
Accurately record customer interactions
and appointment details in the CRM system
Provide excellent customer service while representing the company with professionalism and enthusiasm
How You'll Work.
Communication Scope
Excellent verbal communication; persuasive selling skills; listening skills
Full Job Description
VI Resorts by Westgate Corporate (Bellevue, WA) The headquarters of VI Resorts by Westgate, located in Bellevue, Washington, serves as the administrative home of the VI Resorts vacation club, North America's largest owner-controlled timeshare and vacation club, supporting the Owners by offering convenient access to Pacific Northwest business and travel resources. The VI Resorts corporate office supports the operations, member services and club experience that underlie all VI Resorts stays. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company. Job Summary: The Telesales Representative plays a vital role in generating qualified leads and driving sales opportunities for the company’s vacation ownership program. This position involves contacting prospective owners by phone to promote tours, explain the program benefits, and schedule appointments for in-person presentations. Essential Duties and Responsibilities: * Make outbound calls to prospective owners from provided lead lists. * Engage prospects in friendly and professional conversations to identify interest in vacation ownership opportunities. * Educate potential buyers about resort destinations, promotional offers, and the value of timeshare ownership. * Schedule appointments for tours or presentations. * Follow up on interested prospects, online inquiries, or referrals to maximize conversion rates. * Accurately record customer interactions, lead information, and appointment details in the CRM system. * Provide excellent customer service while representing the company with professionalism and enthusiasm. * Other duties as assigned. Job Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are repr
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