PayJoy
Finance / FinServ
TelesalesManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Telesales Manager at PayJoy. Skills: telesales AI agent development, vendor and tool integration, best practices enforcement, customer insights, performance reporting. Own the telesales AI agent development process: identify new use cases, build and deploy agents, and continuously iterate to improve conversion and retention rates.. Lead the evaluation, integration, and deployment of new vendors and tools to enhance telesales capabilities.”
What You'll Achieve.
improve conversion and retention rates; deliver measurable business results
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree in an analytical or technical field (e. g. , Engineering, Mathematics, Computer Science, Economics) with demonstrated experience in marketing., Fluency in English (written and spoken)., Advanced level of SQL, Experience designing and interpreting A tests.
Nice to Have
Hands-on experience working within or alongside sales channels.
What You'll Do.
Own the telesales AI agent development process: identify new use cases
build and deploy agents
and continuously iterate to improve conversion and retention rates.
and deployment of new vendors and tools to enhance telesales capabilities.
Define and enforce best practices across the telesales channel
and compliance in all customer interactions.
Collaborate with Marketing
and Product Marketing teams to surface insights from customer conversations and translate them into improvements to customer-facing aspects of the product.
Partner with the Analytics team to establish measurement frameworks
and report on performance with accuracy and rigor.
How You'll Work.
Team & Collaboration
Collaborate with Marketing, Product, and Product Marketing teams; Partner with the Analytics team; communicate effectively across functions and levels of seniority
Communication Scope
Fluency in English (written and spoken); communicate effectively across functions and levels of seniority
Process & Methodology
Excellent project management skills
Full Job Description
## Description About PayJoy PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role ## Key responsibilities Own the telesales AI agent development process: identify new use cases, build and deploy agents, and continuously iterate to improve conversion and retention rates. Lead the evaluation, integration, and deployment of new vendors and tools to enhance telesales capabilities. Define and enforce best practices across the telesales channel, ensuring quality, consistency, and compliance in all customer interactions. Collaborate with Marketing, Product, and Product Marketing teams to surface insights from customer conversations and translate them into improvements to customer-facing aspects of the product. Partner with the Analytics team to establish measurement frameworks, track channel KPIs, and report on performance with accuracy and rigor. ## Qualifications Bachelor's degree in an analytical or technical field (e.g., Engineering, Mathematics, Computer Science, Economics) with demonstrated experience in marketing. Strong understanding of AI tools and the technical aspects involved in their deployment and integration. Experience managing external vendors and technology partners. Proven track record of building AI-driven solutions that deliver measurable business results. Excellent project management
Applying for this Telesales Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about PayJoy?
Real rants from real employees. Read before you apply.