TelephoneNurseTriage,Endocrinology

Independently plans and provides professional nursing care for patients within a specific population and in accordance with the medical and nursing plans of care and established policies and procedures.

and coordinates care and services via telecommunications technology within the domain of Ambulatory Care Nursing.

Provides nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.

Directs and leads other assigned team members and collaborates with multidisciplinary team members to provide age/developmentally appropriate care in accordance with nursing standards of care and practice.

Provides patient/family centered care

acting as partner and adviser assists and supports patients and families to manage optimally their health care

respecting their culture and values

health goals and treatment preferences.

Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment

especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i. e. telephone

or patient portal technology.

Ensures proper scheduling and follow up on test results for providers.

Uses active listening skills

and evidence based practice in explaining test results and medications to patients.

Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to their care.

Participates in own professional development by maintaining required competencies

identifying learning needs and seeking appropriate assistance or educational offerings.

Focuses on patient safety and the quality of nursing care by applying appropriate nursing interventions

such as identifying and clarifying patient needs

conducting health education

promoting patient advocacy

coordinating nursing and other health services

assisting the patient to navigate the health care system

and evaluating patient outcomes.

Maintains knowledge of care teams for coordination of patient care

population management and communication skill.

Performs other related duties incidental to the work described herein.