Atrium Health Wake Neurosurgery
Healthcare
TelephoneNurseTriage
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Telephone Nurse Triage at Atrium Health Wake Neurosurgery. Skills: Telephone triage, Patient assessment, Clinical judgment. Provide patient/family centered care. Manage patient health optimally”
What You'll Achieve.
Manage optimally patient health; Expedite appropriate care; Evaluate patient outcomes
Industry & Context.
Critical reasoning; Clinical judgment; Problem solving
What They're Looking For.
Must Have
Graduation from accredited School of Nursing, Two years acute care experience, Current RN license, Basic Cardiac Life Support (BCLS) certification
Nice to Have
BSN preferred, Acute care experience within last 10 years, Previous experience in Telephone Triage, Health Insurance concepts preferred, Managed Care concepts preferred, Advanced Cardiac Life Support (ACLS) may be required, Pediatric Advanced Life Support (PALS) may be required, Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required
What You'll Do.
Provide patient/family centered care
Manage patient health optimally
Apply critical reasoning
Expedite appropriate care and treatment
Assess patient conditions
Ensure proper scheduling
Follow up on test results
Explain test results to patients
Explain medications to patients
Apply ANA Code of Ethics
Participate in professional development
Maintain required competencies
Identify learning needs
Seek appropriate assistance
Seek educational offerings
Function in professional setting
Participate in shared governance
Adhere to standards of care
Participate in peer review
Promote leadership and clinical excellence
Demonstrate effective team skills
Practice autonomous practice
Acknowledge accountability for actions
Acknowledge critical thinking
Pursue lifelong learning
Focus on patient safety
Focus on quality of nursing care
Apply appropriate nursing interventions
Identify patient needs
Clarify patient needs
Conduct health education
Promote patient advocacy
Coordinate nursing services
Coordinate health services
Assist patient navigate health care system
Evaluate patient outcomes
Maintain knowledge of care teams
Coordinate patient care
Adapt communication style to patient needs
Perform other related duties
How You'll Work.
Team & Collaboration
Work collaboratively; Effective team skills; Care teams coordination
Communication Scope
Active listening; Communicate clearly
Full Job Description
**Department:** 02405 WFBMG Wake Forest Health Network: Greensboro Church Street - Surgery: Neurosurgery **Status:** Full time **Benefits Eligible:** Yes **Hou****rs Per Week:** 40 **Schedule Details/Additional Information:** various **Pay Range** $35.50 - $53.25 EDUCATION/EXPERIENCE: Graduation from an accredited School of Nursing with two years of acute care experience required. BSN preferred. Prefer acute care experience within the last 10 years. Previous experience in Telephone Triage and with Health Insurance and Managed Care concepts preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: Current license as a Registered Nurse (RN) in the State of applicable state and Basic Cardiac Life Support (BCLS) certification required. Licensure in other states as required by law or client contract. Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) or Pediatric Emergency Assessment, Recognition and Stabilization (PEARS) may be required within one year in select areas. ESSENTIAL FUNCTIONS: 1. Provides patient/family centered care, acting as partner and adviser assists and supports patients and families to manage optimally their health care, respecting their culture and values, individual needs, health goals and treatment preferences. 2. Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may present with complex problems or potentially life threatening conditions that the nurse will assess through use of telecommunication technologies i.e. telephone, fax, email, internet, or patient portal technology. 3. Ensures proper scheduling and follow up on test results for providers. Uses active listening skills, approved protocols, and evidence based practice in explaining test results and medications to patients. 4. Applies the provisions of the American Nurses Association Code of Ethics for Nurses to professional obligations and for the patients entrusted to the
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