NEC Software Solutions

Hospital And Health Care

TelephoneAdministrator

Cork, County Cork, Ireland FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Telephone Administrator at NEC Software Solutions. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, Excellent communication skills covering telephone, written and electronic formats, Management of electronic patient records, accurate data entry. The booking, rearrangement, and cancellation of appointments. Management of electronic patient records, ensuring accurate data entry”

Industry & Context.

Hospital And Health Care
Eligibility Requirements

pre-existing right to work and travel within the EU, satisfactory vetting, references, occupational health checks, Garda Vetting may also be required

What They're Looking For.

Must Have

Minimum of a Leaving Certificate or equivalent qualification

Nice to Have

Customer service experence is desirable, Proficiency in Irish language and or any other language is desirable

What You'll Do.

and cancellation of appointments

Management of electronic patient records

ensuring accurate data entry

Timely issuing of all screening results and accurate clinical data to patients and healthcare professionals

Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is handled in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines

General Ad Hoc Administrative tasks

How You'll Work.

Communication Scope

Excellent communication skills covering telephone, written and electronic formats

Full Job Description

Come join us and make a difference in the world! Discover more at [www.necsws.com](http://www.necsws.com/) This role is based out of our Cork City office. The role of the administration is to act as the first point of contact on behalf of the business for the programme’s patients. Experience is not essential as full training and support will be provided. Main Responsibilities: * The booking, rearrangement, and cancellation of appointments. * Management of electronic patient records, ensuring accurate data entry. * Timely issuing of all screening results and accurate clinical data to patients and healthcare professionals. * Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is handled in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines. * General Ad Hoc Administrative tasks ## Qualifications * Excellent communication skills covering telephone, written and electronic formats. * Customer service experence is desirable * Excellent IT skills and a working understanding of Microsoft Office software. * Minimum of a Leaving Certificate or equivalent qualification. ## Additional Information Proficiency in Irish language and or any other language is desirable. Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role Garda Vetting may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who are we?

Free ATS check

Applying for this Telephone Administrator role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on SmartRecruiters

  • SmartRecruiters often includes a video screening step — check camera and mic permissions.
  • Link your GitHub or portfolio directly in the profile section for technical roles.
  • Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.

ANONYMOUS · UNFILTERED

What do employees actually say about NEC Software Solutions?

Real rants from real employees. Read before you apply.

Read Company Rants →