Company

Healthcare

TelehealthNurse

$80–95k Toronto, Ontario, Canada; Canada FULL TIME Remote Friendly
The Brief

“Telehealth Nurse. Skills: Telehealth, Remote Patient Monitoring, Clinical Assessment, Triage, EMR Documentation. Providing remote clinical support, patient monitoring, triage, education, and care coordination for home health patients through telehealth and remote patient monitoring (RPM) programs. Conducts virtual patient interactions”

What You'll Achieve.

Early identification of health concerns; Intervention; Prevention of hospitalizations; Improving patient outcomes; Reduction in hospital readmissions; Reduce LUPAs; Reduce missed visits; Improved patient satisfaction; Increased patient engagement; Better clinical outcomes; Meet productivity and responsiveness expectations for telehealth encounters and alert management; RPM alert response times; Patient call completion rates; Telehealth adherence and patient engagement; Reduction in avoidable hospitalizations/readmissions; Documentation accuracy and timeliness; Patient satisfaction scores; Escalation and intervention effectiveness; Decrease in LUPA rates; Decrease in missed visits; Productivity metrics (daily calls, monitored patients, completed follow-ups)

Industry & Context.

Healthcare
Problems you'll solve

Ability to recognize early warning signs of patient decline; Escalate urgent or worsening patient conditions; Coordinate interventions to prevent avoidable ER visits and hospital readmissions

Eligibility Requirements

Prolonged periods of sitting and computer use, Ability to work in a fast-paced remote monitoring environment, May require evening/weekend rotation depending on patient coverage needs, Remote or hybrid work environment may be available based on organizational needs

What They're Looking For.

Must Have

Active and unrestricted RN or LVN/LPN license in the applicable state required, BLS certification required, Minimum 1–3 years of nursing experience required, Familiarity with EMR/EHR systems required

Nice to Have

Associate or Bachelor of Science in Nursing (ASNSN) preferred, Telehealth, case management, or chronic care management certifications preferred, Experience in one or more of the following preferred: Home health, Telehealth, Remote patient monitoring (RPM), Care management, Chronic disease management, Post-acute care, Knowledge of Medicare home health regulations preferred

What You'll Do.

Providing remote clinical support

and care coordination for home health patients through telehealth and remote patient monitoring (RPM) programs

Conducts virtual patient interactions

Reviews RPM alerts and vital signs

Documents all encounters in the EMR

Escalates clinical concerns appropriately

Reinforce physician orders

medication compliance

and care plans during telehealth interactions

Perform remote nursing assessments and symptom triage

Educate patients and caregivers on use of telehealth/RPM equipment

and when to seek medical attention

Maintain accurate and timely EMR documentation for all telehealth encounters

How You'll Work.

Team & Collaboration

Collaborates closely with field clinicians, physicians, and care coordination teams; Collaborate with: Home health nurses, Therapists, Physicians, Branch leadership, Intake and scheduling teams; Communicate significant patient status changes promptly to the care team; Participate in interdisciplinary case conferences as needed

Communication Scope

Excellent phone and virtual communication skills; Compassionate and patient-centered communication style

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